具体描述
"We spend more time working than doing anything else in life. It's not right that the experience of work should be so demotivating and dehumanizing." So says Laszlo Bock, head of People Operations at the company that transformed how the world interacts with knowledge. This insight is the heart of WORK RULES!, a compelling and surprisingly playful manifesto with the potential to change how we work and live.
Drawing on the latest research in behavioral economics and with a profound grasp of human psychology, Bock also provides teaching examples from a range of industries--including companies that are household names but hideous places to work, and little-known companies that achieve spectacular results by valuing and listening to their employees. Bock takes us inside one of history's most explosively successful businesses to reveal why Google is consistently rated one of the best places to work in the world, distilling 15 years of intensive worker R&D into delightfully counterintuitive principles that are easy to put into action, whether you're a team of one or a team of thousands.
Cleaving the knot of conventional management, some lessons from WORK RULES! include:
Take away managers' power over employees
Learn from your best employees--and your worst
Only hire people who are smarter than you are, no matter how long it takes to find them
Pay unfairly (it's more fair!)
Don't trust your gut: use data to predict and shape the future
Default to open: be transparent, and welcome feedback
If you're comfortable with the amount of freedom you've given your employees, you haven't gone far enough
WORK RULES! shows how to strike a balance between creativity and structure, leading to success you can measure in quality of life as well as market share. Read it to build a better company from within rather than from above; read it to reawaken your joy in what you do.
作者简介
Laszlo Bock leads Google's people function, responsible for attracting, developing, retaining, and delighting "Googlers." Bock's earlier experience spans executive roles at the General Electric Company, management consulting at McKinsey & Company, start-ups, non-profits, and acting.
During Bock's tenure, Google has been named the Best Company to Work For more than 30 times around the world and received over 100 awards as an employer of choice. In 2010, he was named "Human Resources Executive of the Year" by Human Resources Executive magazine.
目录信息
Welcome
Dedication
Epigraph
Preface: A Guidance Counselor’s Nightmare
Building the perfect Google resume, in retrospect
Why Google’s Rules Will Work for You
The surprising (and surprisingly successful) places that work just as we do
1. Becoming a Founder
Just as Larry and Sergey laid the foundation for how Google treats its people, you can lay the foundation for how your team works and lives
2. “Culture Eats Strategy for Breakfast”
If you give people freedom, they will amaze you
3. Lake Wobegon, Where All the New Hires Are Above Average
Why hiring is the single most important people activity in any organization
4. Searching for the Best
The evolution of Google’s “self-replicating talent machine”
5. Don’t Trust Your Gut
Why our instincts keep us from being good interviewers, and what you can do to hire better
6. Let the Inmates Run the Asylum
Take power from your managers and trust your people to run things
7. Why Everyone Hates Performance Management, and What We Decided to Do About It
Improve performance by focusing on personal growth instead of ratings and rewards
8. The Two Tails
The biggest opportunities lie in your absolute worst and best employees
9. Building a Learning Institution
Your best teachers already work for you.… Let them teach!
10. Pay Unfairly
Why it’s okay to pay two people in the same job completely different amounts
11. The Best Things in Life Are Free (or Almost Free)
Most of Google’s people programs can be duplicated by anyone
12. Nudge… a Lot
Small signals can cause large changes in behavior. How one email can improve productivity by 25 percent
13. It’s Not All Rainbows and Unicorns
Google’s biggest people mistakes and what you can do to avoid them
14. What You Can Do Starting Tomorrow
Ten steps to transform your team and your workplace
Afterword for HR Geeks Only: Building the World’s First People Operations Team
The blueprint for a new kind of HR
Work Rules
Acknowledgments
Photo Credits
About the Author
Praise for WORK RULES!
Notes
Newsletters
Copyright
· · · · · · (收起)
读后感
写于 2016-12-04 。 这本书的作者拉兹洛·博克是 Google 的首席人才官，他试图通过这本书告诉读者 Google 是如何做到把最优秀的人才聚集在一起并让他们开心工作的。 人才的管理过程实际上也就是企业文化的发展过程。这本书给我印象最深的一点，就是他们无论做什么样的决策，...
评分在一个团队中，等级特权会慢慢形成并且强化。原因有两个：一是有权力的人会因为贪图便利或者自我满足不自觉滥用权力；另一方面人总是倾向于遵循权威，寻求等级划分，下面的人会不自觉地给领导特权。 我们都经历过这样的事，领导突然命令你去帮他办一些个人事务，如下楼去拿个...
评分这本书很不错。阅读的同时，整理了两篇文章，萃取了本书的精华。 1、塑造谷歌人力资源策略的14项研究成果 http://mp.weixin.qq.com/s?__biz=MjM5OTExNDI1Ng==&mid=400439881&idx=1&sn=fb37f7068db126b1f2ccf306e00b9a62&3rd=MzA3MDU4NTYzMw==&scene=6#rd 2、谷歌人力运营副总...
用户评价
读《Work Rules!》的过程，像是在解锁一系列关于“如何高效工作”的密码。这本书的结构安排很有意思，它不是按照某个固定的模式或者理论框架来展开，而是通过一系列精心挑选的“规则”，来构建一个关于工作本质的完整图景。我印象最深刻的是作者在探讨“信任”这个话题时，他没有停留在空泛的道德层面，而是深入剖析了在实际工作环境中，如何建立和维护信任，以及信任对团队效率和创新能力的影响。他提出的那些具体的衡量标准和操作建议，让人耳目一新。这本书的魅力在于，它能在每一个看似微小的点上，挖得很深，然后将这些点连接起来，形成一个宏大而清晰的“工作世界”观。
评分这本书带给我的最大启示，是关于“视角”的转变。在阅读《Work Rules!》之前，我可能更多地将工作视为一种完成任务的流程，但这本书让我开始思考工作背后更深层次的意义和价值。作者通过对不同行业、不同层级工作的观察和分析，揭示了那些真正驱动成功和创新的“底层逻辑”。他并没有回避那些困难和挑战，而是以一种非常成熟和睿智的态度去面对它们，并提出解决方案。这种成熟度体现在他对复杂人性和组织 dynamics 的深刻理解上。读完这本书，我感觉自己对工作的看法更加开阔了，也更有信心去应对工作中的各种不确定性。它是一本能让你“思考”的书，而不是一本让你“照搬”的书。
评分我一直认为，一本好的工作指导类书籍，不应该只是告诉你“是什么”，更应该告诉你“为什么”和“怎么做”。《Work Rules!》在这方面做得非常出色。它不仅仅是在罗列一些成功的经验，更是在解释这些经验背后的逻辑和原理。作者似乎非常善于将复杂的管理学概念，转化成易于理解的语言和可执行的行动。比如，在谈到“如何打造优秀的企业文化”时，他提供的那些具体方法，比如如何进行招聘、如何进行绩效评估、如何处理冲突等等，都非常有针对性，并且充满了实践智慧。读这本书，感觉就像是在参加一场高强度的管理工作坊，你不仅能学到理论，更能立刻将其应用到实际工作中。
评分这本书的封面设计真的挺吸引人的，黑白相间的简约风格，加上那个醒目的标题，一看就觉得作者很有自信。我一直对那种能够触及企业核心运作的书籍很感兴趣，特别是那些能提供切实可行方法的，所以当初买下它，就是冲着“Work Rules!”这个名字里透露出的那种“规则”“章法”的气息。翻开书页，我立刻被它那种直接、不含糊的叙事方式打动了。作者似乎并不喜欢拐弯抹角，而是直接切入问题，用一种非常坦诚的姿态去剖析那些看似复杂却又无比重要的工作原则。我尤其欣赏它在开篇就建立起来的那种“我们是来解决问题的”的基调，这让我觉得接下来阅读的内容会非常有价值，而且会是一种积极的、赋能的体验。
评分这本《Work Rules!》给我一种非常“接地气”的感觉。不像很多理论书籍那样，充斥着各种晦涩难懂的术语和抽象的概念，这本书更像是和一位经验老到的管理者在促膝长谈。作者用大量的案例和生动的故事来阐述他的观点，这使得那些原本可能枯燥的商业原则变得栩栩如生。我记得其中有几个关于团队协作和人才激励的篇章，描述得非常细致，仿佛我亲身经历了一场成功的项目执行，或者目睹了一次充满智慧的管理决策。这种叙事方式非常容易让读者产生共鸣，并且能够清晰地理解作者想要传达的核心思想。它不是那种让你读完后感觉“好像懂了但又不知道怎么做”的书，而是那种让你读完后，脑子里会立刻闪过“啊，原来是这样！”的明悟。
评分Big fan of Bock, the amount of research and thoughtfulness they put into their People Operations practice is mind-blowing. Highly recommend.
评分They recommended 3 management books to me, 2 of them from Google, Work Rules! and Sprint. I'd like to take a look.
评分They recommended 3 management books to me, 2 of them from Google, Work Rules! and Sprint. I'd like to take a look.
评分They recommended 3 management books to me, 2 of them from Google, Work Rules! and Sprint. I'd like to take a look.
评分我拥抱所有以数据为基础加以实在的论文辩证而得出的结论和判断，它未必无懈可击，但有谱。这其实是一本HR们必须读的工具书，当然，只有在对应的context下面，书中的建议才有可行性。注：最喜欢nudge那个章节。
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