Switch

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Chip Heath is a Professor of Organizational Behavior in the Graduate School of Business at Stanford University. His research examines why certain ideas - ranging from urban legends to folk medical cures, from Chicken Soup for the Soul stories to business strategy myths - survive and prosper in the social marketplace of ideas. His research has appeared in a variety of academic journals, and popular accounts of his research have appeared in Scientific American, the Financial Times, the Washington Post, BusinessWeek, Psychology Today, and Vanity Fair. He lives in Los Gatos, California. Dan Heath is a consultant at Duke Corporate Education, one of the world's top providers of executive education. Prior to joining Duke, he was a researcher at Harvard Business School, writing 10 cases on entrepreneurship that are used in business school programmes. Heath is also the co-founder of Thinkwell, a…

出版者:Crown Business
作者:Chip Heath
出品人:
頁數:305
译者:
出版時間:2010-2-16
價格:USD 28.00
裝幀:Hardcover
isbn號碼:9780385528757
叢書系列:
圖書標籤:
  • 心理學 
  • 思維 
  • 管理 
  • change 
  • 組織變革 
  • 改變 
  • 心理 
  • 創新 
  •  
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Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives?

The primary obstacle is a conflict that’s built into our brains, say Chip and Dan Heath, authors of the critically acclaimed bestseller Made to Stick . Psychologists have discovered that our minds are ruled by two different systems—the rational mind and the emotional mind—that compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie. The rational mind wants to change something at work; the emotional mind loves the comfort of the existing routine. This tension can doom a change effort—but if it is overcome, change can come quickly.

In Switch, the Heaths show how everyday people—employees and managers, parents and nurses—have united both minds and, as a result, achieved dramatic results:

● The lowly medical interns who managed to defeat an entrenched, decades-old medical practice that was endangering patients.

● The home-organizing guru who developed a simple technique for overcoming the dread of housekeeping.

● The manager who transformed a lackadaisical customer-support team into service zealots by removing a standard tool of customer service

In a compelling, story-driven narrative, the Heaths bring together decades of counterintuitive research in psychology, sociology, and other fields to shed new light on how we can effect transformative change. Switch shows that successful changes follow a pattern, a pattern you can use to make the changes that matter to you, whether your interest is in changing the world or changing your waistline.

具體描述

讀後感

評分

《瞬变》是我新读书方法开始的第一本书,之前只记录要点,从本书开始记录案例,即能对书加深理角,也方便之后回忆及讲课分享用。 看清问题根本所在才是解决的真正前提。 2009年至2014年都在做管理咨询,就是推动企业变革服务,五年中我看过太多变革之得法的事实,也曾做过比较...  

評分

P6 把一个非常难以实现的改变变成一个容易实现的改变,其实是多么轻而易举,那些看上去往往像是属于人的问题,却经常都是有关外界环境的问题。 P7 在我们的一生之中,会遇到一系列巨大的改变,改变存在难易之分。成功的改变大多沿着相似的轨迹进行——它需要进行改变的相关人...  

評分

評分

本书的理论依据: "The Happiness Hypothesis",用Elephant/Rider来比喻人思维的两种模式(感性思维/理性思维),与Thinking, Fast and Slow中的分类一致。 行动指南: Direct the Rider 1. Follow the bright sports. - Investigate what's working and clone it. 2. Script t...

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主宰人类行为的两个要素:象(情感)与骑象人(逻辑) 要促成改变,要给方向+给动力,方向要有远(愿景)有近(下一步怎么做,细化、定量),给动力的方法是增强自身的意愿和力量(感官刺激、构建认同、先盖两个章)和削弱对手的体量(切分小任务小里程牌)。 为了改变找方向...  

用戶評價

评分

六顆星!實用,推薦想要改變自己做事方式或者在鬆散結構自底嚮上組織中産生影響力的人閱讀。準備讀二遍。

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某一期wired上推薦的,腦殘粉錶示字字珠璣。

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: B844/H437

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great book about change

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GR 4.01 (10000) What looks like a people problem is often a situation problem: Direct the rider, Motivate the elephant, Shape the path

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