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The rules and practices for Scrum--a simple process for managing complex projects--are few, straightforward,and easy to learn. But Scrum's simplicity itself--its lack of prescription--can be disarming, and new practitioners often find themselves reverting to old project management habits and tools and yielding lesser results. In this illuminating series of case studies, Scrum co-creator and evangelist Ken Schwaber identifies the real-world lessons--the successes and failures--culled from his years of experience coaching companies in agile project management. Through them, you'll understand how to use Scrum to solve complex problems and drive results--delivering more valuable software faster.

Ken Schwaber,Ken Schwaber codeveloped the Scrum process withJeff Sutherland in the early 1990s and has used it ever since to help organizations struggling with compli-

cated development projects. One of the signatories to the Agile Manifesto in 2001, he went on to found the AgileAlliance, of which he is currently the Chairman of the Board. Ken has over thirty years of experience in the various aspects of systems development.

Foreword: Mike Cohn
Foreword: Mary Poppendieck
Acknowledgments
Introduction
1 Backdrop: The Science of Scrum
Empirical Process Control
Complex Software Development
The Skeleton and Heart of Scrum
Scrum Roles
Scrum Flow
Scrum Artifacts
Product Backlog
Sprint Backlog
Increment of Potentially Shippable Product Functionality
2 New Management Responsibilities
The ScrumMaster at MetaEco
The Situation at MetaEco
The ScrumMaster in Action
The ScrumMaster's Value
The Product Owner at MegaEnergy
The Situation at MegaEnergy
The Product Owner in Action
The Product Owner's Value
The Team at Servicelst
The Situation at Servicelst
The Team in Action
The Team's Value
3 The ScrumMaster
The Untrained ScrumMaster at Trey Research
What Was Wrong
Lessons Learned
The Untrained ScrumMaster at Litware
What Was Wrong
Lessons Learned
Overzealous at Contoso.com
Being Right Isn't Everything
Lessons Learned
Wolves at MegaFund
The Wolves Strike
Lessons Learned
4 Bringing Order from Chaos
The Situation at Servicelst
Application of Scrum
Lessons Learned
The Situation at Tree Business Publishing
Application of Scrum
Lessons Learned
The Situation at Lapsec
Application of Scrum
Lessons Learned
5 The Product Owner
Customer and Team Collaboration
Getting Servicelst's Management Back in Action
Sprint Review Meeting
Lessons Learned
Fixing the Problem of XFIow at MegaFund
Addressing the Problem
Lessons Learned
Company Goals at TechCore
How Scrum Helped TechCore
Lessons Learned
Company Goals at MegaBank Funds Transfer System
How Scrum Helped FTS
Lessons Learned
6 Planning a Scrum Project
7 Prnject Reporting-Keeping Everything Visible
8 The Team
9 Scaling Projects Using Scrum
A Rules
B Definitions
C Resources
D Fixed-Price,Fixed-Date Contracts
E Capability Maturity Model(CMM)
Index
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