Delivering Happiness pdf epub mobi txt 電子書 下載2025
Tony Hsieh（謝傢華） - CEO of Zappos.com
ceo@zappos.com
twitter.com/zappos
Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000. Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.
- 商業
- 思維
- 管理
- 成長
- Happiness
- 勵誌
- 職場
- business
http://www.deliveringhappinessbook.com/
The visionary CEO of Zappos explains how an emphasis on corporate culture can lead to unprecedented success.
Pay new employees $2000 to quit. Make customer service the entire company, not just a department. Focus on company culture as the #1 priority. Apply research from the science of happiness to running a business. Help employees grow both personally and professionally. Seek to change the world. Oh, and make money too.
Sound crazy? It's all standard operating procedure at Zappos.com, the online retailer that's doing over $1 billion in gross merchandise sales every year.
In 1999, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually became CEO.
In 2009, Zappos was listed as one of Fortune magazine's top 25 companies to work for, and was acquired by Amazon later that year in a deal valued at over $1.2 billion on the day of closing.
In his first book, Tony shares the different business lessons he learned in life, from a lemonade stand and pizza business through LinkExchange, Zappos, and more. Ultimately, he shows how using happiness as a framework can produce profits, passion, and purpose both in business and in life.
via
http://www.amazon.com/Delivering-Happiness-Tony-Hsieh/dp/0446563048
具體描述
讀後感
《三双鞋》是成功创业者、美国最大的鞋类购物网站美捷步总裁谢家华的自传。整本书与“三双鞋”其实没有关系，序言中提到的“你买一双，我送三双试”的服务方式，在文中也并没有提到。英文书名“传递幸福”则能比较贴切地反应作者在书中表现出来的价值观。这一追求是...
評分《三双鞋》，亚马逊排行榜的畅销书，买了快半年，断断续续读了两遍，收获还是有一些的，无论是在作者披露的创业模式上还是在其人生感悟上。 美捷步（zappos）是垂直类B2C电子商务网站的代表性公司，2008年时销售额为10亿美元/年，并在2009年以12亿美元的价格成功出售给亚马逊...
評分服务经营，客户为本——读《三双鞋》 利用五一假期的时间又重新快速浏览了一遍《三双鞋》，尽管在序言中说不是描写美捷步公司的，但是很多的篇幅还是围绕着这个公司来写，或者是总裁谢家华的创业历程。书的三部分名称有意思，分别是利润、利润与激情、利润、激情和使命...
評分这本书看了三遍以上，越看对作者越是崇拜。 我只对棋牌类游戏感兴趣，而且要真金白银的玩，不然既提高不了水平又浪费时间。 ----------------------------------------笔记---------------------------------------- 大学时候我曾玩过一阵子扑克，但是和许多人一样，我只是把...
評分可以一看, 创业这种事情，易说难学。简单记录一下读书心得。 1. 中文题目太差，如果用英文的题目 Delivering Happiness 直译，比较好的贴近书的内容，一本接近鸡汤的创业励志书。 2. 这本书传达的核心理念就是(无比)重视客服和公司文化建设, 这是一个人人都会讲, 但是极少有...
用戶評價
前2/3
评分對高分錶示不解。。。
评分重讀，做瞭幾個創業項目之後更加喜歡這本書。特彆喜歡Zappos的文化，他們delivering happiness的願景在所有細節裏都做到瞭，這是一傢偉大的公司。Tony更是一個有著讓人艷羨的生活和廣泛興趣愛好的天纔。
评分前2/3
评分Audiobook下載：百度雲網盤。美籍華裔Zappos CEO創業經，值得多聽幾遍。聽完隻覺得一個公司的企業文化實在是很重要，是否以人為本得人心留人是最重要的。”I wanna work for a great company“。
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