具體描述
http://www.deliveringhappinessbook.com/
The visionary CEO of Zappos explains how an emphasis on corporate culture can lead to unprecedented success.
Pay new employees $2000 to quit. Make customer service the entire company, not just a department. Focus on company culture as the #1 priority. Apply research from the science of happiness to running a business. Help employees grow both personally and professionally. Seek to change the world. Oh, and make money too.
Sound crazy? It's all standard operating procedure at Zappos.com, the online retailer that's doing over $1 billion in gross merchandise sales every year.
In 1999, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually became CEO.
In 2009, Zappos was listed as one of Fortune magazine's top 25 companies to work for, and was acquired by Amazon later that year in a deal valued at over $1.2 billion on the day of closing.
In his first book, Tony shares the different business lessons he learned in life, from a lemonade stand and pizza business through LinkExchange, Zappos, and more. Ultimately, he shows how using happiness as a framework can produce profits, passion, and purpose both in business and in life.
via
http://www.amazon.com/Delivering-Happiness-Tony-Hsieh/dp/0446563048
著者簡介
Tony Hsieh（謝傢華） - CEO of Zappos.com
ceo@zappos.com
twitter.com/zappos
Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000. Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.
圖書目錄
讀後感
《三双鞋》（Delivering Happiness）这本书中英文两个版本我都读了，很感动，所以想说点什么。 原本是想了解电子商务的传奇Zappos的历史，读了以后却发现有关商业的东西倒是其次的了。 这是谢家华的个人传记，有大部分关于Zappos的历史，因为那是他倾注心血的企业。创业过的...
用戶評價
前2/3
评分love the company, love the book
评分前麵講故事看得挺好玩，隻是感覺他寫書的時候還太年輕，包括他早期沒有清晰的目標，隻是追著錢跑，但是大多數人都如此。由此而來的他個人思考和轉變還是挺值得看。後半部分加入企業文化就看得我經常想跳過瞭，雖然有些員工的故事挺好玩，但是寫作風格不一樣，與整體有斷裂感。
评分重讀，做瞭幾個創業項目之後更加喜歡這本書。特彆喜歡Zappos的文化，他們delivering happiness的願景在所有細節裏都做到瞭，這是一傢偉大的公司。Tony更是一個有著讓人艷羨的生活和廣泛興趣愛好的天纔。
评分對高分錶示不解。。。
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