具體描述
http://www.deliveringhappinessbook.com/
The visionary CEO of Zappos explains how an emphasis on corporate culture can lead to unprecedented success.
Pay new employees $2000 to quit. Make customer service the entire company, not just a department. Focus on company culture as the #1 priority. Apply research from the science of happiness to running a business. Help employees grow both personally and professionally. Seek to change the world. Oh, and make money too.
Sound crazy? It's all standard operating procedure at Zappos.com, the online retailer that's doing over $1 billion in gross merchandise sales every year.
In 1999, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually became CEO.
In 2009, Zappos was listed as one of Fortune magazine's top 25 companies to work for, and was acquired by Amazon later that year in a deal valued at over $1.2 billion on the day of closing.
In his first book, Tony shares the different business lessons he learned in life, from a lemonade stand and pizza business through LinkExchange, Zappos, and more. Ultimately, he shows how using happiness as a framework can produce profits, passion, and purpose both in business and in life.
via
http://www.amazon.com/Delivering-Happiness-Tony-Hsieh/dp/0446563048
著者簡介
Tony Hsieh（謝傢華） - CEO of Zappos.com
ceo@zappos.com
twitter.com/zappos
Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000. Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.
圖書目錄
讀後感
如果你想创业，那么你必须看这本书，作者很详细的告诉你创业的经历，成功的地方，失败的地方，需要的资源，做事的方式。 如果你想寻找一份理想的工作，也推荐你看这本书，他可以告诉你理想的工作是什么样子的。 看完这本书，我联想到很多公司的影子，第一位的是我服务过的腾讯...
評分 評分这是zappos的创始人谢家华的创业自传。书中介绍了他的童年，转折点，每一次裁员，以及企业文化。 如果你是做电子商务的，我觉得此书必读。 如果你是一个爸爸，我觉得此书必读。 如果你处于困苦中，我觉得此书可读。
評分服务经营，客户为本——读《三双鞋》 利用五一假期的时间又重新快速浏览了一遍《三双鞋》，尽管在序言中说不是描写美捷步公司的，但是很多的篇幅还是围绕着这个公司来写，或者是总裁谢家华的创业历程。书的三部分名称有意思，分别是利润、利润与激情、利润、激情和使命...
評分P26. 谢家华毕业得到一份甲骨文的工作，每天的工作是运行两个或三个测试，并且“我也意识到，没有人记录我什么时候来或者离开办公室。事实上，我想根本没有人知道我是谁” 关于职业的选择，是我们几乎每天在考虑的问题，而且随着身边同学开始走向各条不同的路，我也开始关注自...
用戶評價
前麵講故事看得挺好玩，隻是感覺他寫書的時候還太年輕，包括他早期沒有清晰的目標，隻是追著錢跑，但是大多數人都如此。由此而來的他個人思考和轉變還是挺值得看。後半部分加入企業文化就看得我經常想跳過瞭，雖然有些員工的故事挺好玩，但是寫作風格不一樣，與整體有斷裂感。
评分其實這種成功還是有很多偶然的因素，不過至少，應該做自己想做的事兒！
评分重讀，做瞭幾個創業項目之後更加喜歡這本書。特彆喜歡Zappos的文化，他們delivering happiness的願景在所有細節裏都做到瞭，這是一傢偉大的公司。Tony更是一個有著讓人艷羨的生活和廣泛興趣愛好的天纔。
评分Audiobook下載：百度雲網盤。美籍華裔Zappos CEO創業經，值得多聽幾遍。聽完隻覺得一個公司的企業文化實在是很重要，是否以人為本得人心留人是最重要的。”I wanna work for a great company“。
评分前2/3
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