Delivering Happiness pdf epub mobi txt 電子書 下載2025
Tony Hsieh（謝傢華） - CEO of Zappos.com
ceo@zappos.com
twitter.com/zappos
Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000. Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.
- 商業
- 思維
- 管理
- 成長
- Happiness
- 勵誌
- 職場
- business
http://www.deliveringhappinessbook.com/
The visionary CEO of Zappos explains how an emphasis on corporate culture can lead to unprecedented success.
Pay new employees $2000 to quit. Make customer service the entire company, not just a department. Focus on company culture as the #1 priority. Apply research from the science of happiness to running a business. Help employees grow both personally and professionally. Seek to change the world. Oh, and make money too.
Sound crazy? It's all standard operating procedure at Zappos.com, the online retailer that's doing over $1 billion in gross merchandise sales every year.
In 1999, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually became CEO.
In 2009, Zappos was listed as one of Fortune magazine's top 25 companies to work for, and was acquired by Amazon later that year in a deal valued at over $1.2 billion on the day of closing.
In his first book, Tony shares the different business lessons he learned in life, from a lemonade stand and pizza business through LinkExchange, Zappos, and more. Ultimately, he shows how using happiness as a framework can produce profits, passion, and purpose both in business and in life.
via
http://www.amazon.com/Delivering-Happiness-Tony-Hsieh/dp/0446563048
具體描述
讀後感
看这本书的感觉和看这本书的介绍的感觉，完全不同。看这本书的感觉与看这本书的前言（是作者的父亲写的）的感觉完全不同。 看这本书的介绍，这是一个多么辉煌的人生，24岁，微软以2.65亿美元的价格收购他创办“链接交换”公司；25岁，作为顾问及投资人，成立了卖鞋的...
評分服务经营，客户为本——读《三双鞋》 利用五一假期的时间又重新快速浏览了一遍《三双鞋》，尽管在序言中说不是描写美捷步公司的，但是很多的篇幅还是围绕着这个公司来写，或者是总裁谢家华的创业历程。书的三部分名称有意思，分别是利润、利润与激情、利润、激情和使命...
評分《三双鞋》，亚马逊排行榜的畅销书，买了快半年，断断续续读了两遍，收获还是有一些的，无论是在作者披露的创业模式上还是在其人生感悟上。 美捷步（zappos）是垂直类B2C电子商务网站的代表性公司，2008年时销售额为10亿美元/年，并在2009年以12亿美元的价格成功出售给亚马逊...
評分《三双鞋》，亚马逊排行榜的畅销书，买了快半年，断断续续读了两遍，收获还是有一些的，无论是在作者披露的创业模式上还是在其人生感悟上。 美捷步（zappos）是垂直类B2C电子商务网站的代表性公司，2008年时销售额为10亿美元/年，并在2009年以12亿美元的价格成功出售给亚马逊...
評分这是zappos的创始人谢家华的创业自传。书中介绍了他的童年，转折点，每一次裁员，以及企业文化。 如果你是做电子商务的，我觉得此书必读。 如果你是一个爸爸，我觉得此书必读。 如果你处于困苦中，我觉得此书可读。
用戶評價
Somehow the best of its kind that I've read in recent years! Quite a captivating story!
评分前麵講故事看得挺好玩，隻是感覺他寫書的時候還太年輕，包括他早期沒有清晰的目標，隻是追著錢跑，但是大多數人都如此。由此而來的他個人思考和轉變還是挺值得看。後半部分加入企業文化就看得我經常想跳過瞭，雖然有些員工的故事挺好玩，但是寫作風格不一樣，與整體有斷裂感。
评分這是我十多年來讀過最好的書，也許是因為我也在創業的途中。我在想中國的文化那麼早熟但是為什麼現在中國人的心智為什麼這麼不成熟，外國二十歲就有我們三十甚至四十歲的水平，大傢的聰明纔智，精力是不是都用在瞭考試上瞭吧，用在升官拍馬屁，爾虞我詐，吃吃喝喝，考tofel，gre瞭吧，等我們三四十歲時已經無力改變什麼瞭。我們是什麼都不相信除瞭名利，我們的成長和環境是不是有問題。
评分有點意思~
评分Good is the Enemy of Great. Keep excelling yourself in innovation is the only way to cultivate intense customer and employee loyalty. This book will become a guidebook for Zappos employees and those associated with or interested in Zappos and can be used as a textbook in a college business class.
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