圖書標籤: 金融 銀行 互聯網金融 bank3.0 經濟 支付 客戶體驗 策略
发表于2024-11-25
Bank 3.0 pdf epub mobi txt 電子書 下載 2024
The first edition of BANK 2.0 took the financial services world by storm and became synonymous with disruptive customer behaviour, technology shift and new banking models. In BANK 3.0, Brett King looks at the latest trends that are redefining financial services and payments. From the global scramble for dominance of the mobile wallet, the expectations created by tablet computing, the operationalizing of the cloud and the explosion of social media he explores: - How Social Media has exposed pricing, over-regulation, outdated processes and poor policy, - How mobile technology is completely changing the context of banking, - How customer advocacy is killing traditional brand marketing, - The growth of the 'de-banked' consumer who doesn't need a bank at all; and- Why Banking is no longer a place you go, but something you do BANK 3.0 shows that the gap between customer and financial services players is rapidly growing, leaving massive opportunities for new, non-bank competitors to totally disrupt the industry.
want to read,but too expensive
評分很多預言都已經成為現實。作為一名從業者,正見證這一過程
評分很多預言都已經成為現實。作為一名從業者,正見證這一過程
評分want to read,but too expensive
評分看得颱灣譯本,看來全世界商業銀行在客戶經營的轉型方嚮上麵臨的問題都差不多,作者寫到的問題確實是目前每天遇到的,開齣的藥方也比較對路,就看誰能先下決心執行起來。
看了英文版的一部分,整体感觉非常值得现在的银行从业者们一读,很少见地从银行的视角讲述了技术发展和创新给消费者心理学及市场环境的变化。作为金融服务提供方的银行,需要自内而外的转变,才能够跟上时代的脉搏,实现自身的突围。
評分看了英文版的一部分,整体感觉非常值得现在的银行从业者们一读,很少见地从银行的视角讲述了技术发展和创新给消费者心理学及市场环境的变化。作为金融服务提供方的银行,需要自内而外的转变,才能够跟上时代的脉搏,实现自身的突围。
評分总算把Bank3.0读完,简单记点东西。该书大体框架上分为三部分,前两章阐述核心观点:银行必须改变;第二部分则详细阐述了分行、客服中心、网银、手机银行、自助银行乃至社交媒体需要怎么变化;第三部分则从技术角度对未来银行做了畅想,屏幕技术、云和大数据等创新会让银行变得...
評分总算把Bank3.0读完,简单记点东西。该书大体框架上分为三部分,前两章阐述核心观点:银行必须改变;第二部分则详细阐述了分行、客服中心、网银、手机银行、自助银行乃至社交媒体需要怎么变化;第三部分则从技术角度对未来银行做了畅想,屏幕技术、云和大数据等创新会让银行变得...
評分看了英文版的一部分,整体感觉非常值得现在的银行从业者们一读,很少见地从银行的视角讲述了技术发展和创新给消费者心理学及市场环境的变化。作为金融服务提供方的银行,需要自内而外的转变,才能够跟上时代的脉搏,实现自身的突围。
Bank 3.0 pdf epub mobi txt 電子書 下載 2024