Summed up in one sentence, Peopleware says this: give smart people physical space, intellectual responsibility and strategic direction. DeMarco and Lister advocate private offices and windows. They advocate creating teams with aligned goals and limited non-team work. They advocate managers finding good staff and putting their fate in the hands of those staff. The manager's function, they write, is not to make people work but to make it possible for people to work.
Why is Peopleware so important to Microsoft and a handful of other successful companies? Why does it inspire such intense devotion amongst the elite group of people who think about software project management for a living? Its direct writing and its amusing anecdotes win it friends. So does its fundamental belief that people will behave decently given the right conditions. Then again, lots of books read easily, contain funny stories and exude goodwill. Peopleware's persuasiveness comes from its numbers - from its simple, cold, numerical demonstration that improving programmers' environments will make them more productive.
The numbers in Peopleware come from DeMarco and Lister's Coding War Games, a series of competitions to complete given coding and testing tasks in minimal time and with minimal defects. The Games have consistently confirmed various known facts of the software game. For instance, the best coders outperform the ten-to-one, but their pay seems only weakly linked to their performance. But DeMarco and Lister also found that the best-performing coders had larger, quieter, more private workspaces. It is for this one empirical finding that Peopleware is best known.
(As an aside, it's worth knowing that DeMarco and Lister tried to track down the research showing that open-plan offices make people more productive. It didn't exist. Cubicle makers just kept saying it, without evidence - a technique Peopleware describes as "proof by repeated assertion".)
Around their Coding Wars data, DeMarco and Lister assembled a theory: that managers should help programmers, designers, writers and other brainworkers to reach a state that psychologists call "flow" - an almost meditative condition where people can achieve important leaps towards solving complex problems. It's the state where you start work, look up, and notice that three hours have passed. But it takes time - perhaps fifteen minutes on average - to get into this state. And DeMarco and Lister that today's typical noisy, cubicled, Dilbertesque office rarely allows people 15 minutes of uninterrupted work. In other words, the world is full of places where a highly-paid and dedicated programmer or creative artist can spend a full day without ever getting any hard-core work. Put another way, the world is full of cheap opportunities for people to make their co-workers more productive, just by building their offices a bit smarter.
A decade and a half after Peopleware was written, and after the arrival of a new young breed of IT companies called Web development firms, it would be nice to think DeMarco and Lister's ideas have been widely adopted. Instead, they remain widely ignored. In an economy where smart employees can increasingly pick and choose, it will be interesting to see how much longer this ignorance can continue.
Tom DeMarco和Timothy Lister是大西洋系统协会(www.atlsysguild.com)的负责人。从1979起,他们就在一起演讲,写作和从事国际性的咨询工作,主要涉及软件工程、生产力、估算、管理学和公司文化。 Tom DeMarco的职业生涯开始于贝尔实验室,他是结构化分析和设计的创始人之一,之后,他转向研究软件开发中的管理及其方法。他由于“对信息科学的重大贡献”成为1986年的J.-D. Warnier奖的得主。DeMarco总共已出版了六本书,其中项目管理小说《最后期限》(已由清华大学出版社出版)曾被评为亚马逊网上书店和巴诺书店的最佳畅销书。Timothy Lister的研究领域主要集中在对软件组织和项目的风险管理。Tim也为美国仲裁协会工作,负责解决软件争端。他还是美国国防部下设的软件程序经理网络的航空理事会员。
在这本书的扉页上,写着这样的一句话:在成千上万的书架上,《人件》永远和《人月神话》并列在一起。 作为一本主要讨论软件组织中人文环境因素的著作来说,这本书面向的主要对象应该是软件组织的管理者。 但这真是一本令人震惊的书,看来无论国内国外,软件业的...
评分知識產業的核心資產是人才,研發人員的開支就是投資而不是沉沒成本。 人才的使用方式就不是傳統產業人力資源和設備的使用方式,對於人力資源的使用應該是保障人能夠有效地創造,而不是如同體力勞動產業工人那樣壓榨。 知識產業的人力資源最佳使用方式打造團隊和社區,而打造團...
评分近日读《人件》这本“旧书”,这书确实不错。不过,这本书主要不是写给开发人员看的,作者是两名consultant,他们的工作是分析研究软件项目的过程,对项目给出指导,很显然,他们的目标是项目的管理者、公司的管理者。 而如今,这本书被标榜为“为开发人员伸张权利”的书籍,...
评分本书的翻译可谓极差,非常难读,很多时候参考原文,或者需要重新以英文的方式解构之。 本书内容还堪一读,但是对于实作,坦白讲,对于当今中国软件业可谓并无实作之可能。 当今的业态,以外包和工程为主,很多时候,不是在写一个“软件”,而是在堆砌一个建筑。研发的比例少...
评分翻译太差了,有时候看了一段琢磨不出到底想说啥意思。 作了一些笔记:软件工作团队管理问题学习 第一部分 人力资源管理 管理问题的实质 本质上,技术管理者工作中的主要问题,与其说是技术问题,不如说是社会学问题 管理问题的实质 成功源自于良好的、与所有的工作参者的人...
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评分而长期跟代码打交道的工程师, 很容易走进的一个误区就是觉得 身边每个人都跟代码一样 一改就改过来了 用管代码的方式管理人 那是不行的 = =
评分看过日文的,凑和,主要啰嗦了一大堆工作环境的事情。
评分做IT相关的应该更有共鸣
评分爱不释手
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