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This book helps you to get what you want at work the first time and every time. Being a business professional is all about managing, motivating, and leading, or, in other words, getting people to do what you want. And, far and away, the most important tool for accomplishing this objective is language. Written by an internationally recognized expert on business communications, this book offers managers deep insights into the power of language and how to wield it effectively in any organization. Loretta Malandro arms readers with more than 200 power words and phrases designed to help readers become better managers, leaders, and coaches. She also reveals communication secrets, such as emotional triggers, victim versus ownership language, escape phrases, as well as language for "softening the edges," reframing, accountability, and recovering from communication gaffes. Malandro also provides: invaluable insights into the emotional power of words; priceless techniques to connect with and move an audience; tips on recognizing "killer words" and overcoming the trouble they can cause; and an arsenal of strategies, scripts, work sheets, and self-tests for gauging current communication skills and pinpointing weaknesses.
Synopsis:
Get what you want at work the first time and every time
Being a business professional is all about managing, motivating, and leading, or, in other words, getting people to do what you want. And, far and away, the most important tool for accomplishing this objective is language.
Written by an internationally recognized expert on business communications, this book offers managers deep insights into the power of language and how to wield it effectively in any organization.
Loretta Malandro arms readers with more than 200 power words and phrases designed to help readers become better managers, leaders, and coaches. She also reveals communication secrets such as emotional triggers, victim versus ownership language, escape phrases, as well as language for "softening the edges," reframing, accountability, and recovering from communication gaffes.
Malandro also provides:
1.Invaluable insights into the emotional power of words
2.Priceless techniques to connect with and move an audience
3.Tips on recognizing "killer words" and overcoming the trouble they can cause
4.An arsenal of strategies, scripts, work sheets, and self-tests for gauging current communication skills and pinpointing weaknesses
Book Dimension
Height (mm) 203 Width (mm) 149
主要说明一个大问题,做领导的该怎么说话,因为领导人说出来的话影响很大,而且下面的人也最容易误解.
評分主要说明一个大问题,做领导的该怎么说话,因为领导人说出来的话影响很大,而且下面的人也最容易误解.
評分主要说明一个大问题,做领导的该怎么说话,因为领导人说出来的话影响很大,而且下面的人也最容易误解.
評分主要说明一个大问题,做领导的该怎么说话,因为领导人说出来的话影响很大,而且下面的人也最容易误解.
評分主要说明一个大问题,做领导的该怎么说话,因为领导人说出来的话影响很大,而且下面的人也最容易误解.
be responsible, respect the audience, apt with environment
评分positive communication
评分kindle上讀的書,因為是英文看起來慢許多。但是還是受益匪淺的
评分positive communication
评分整理舊物時發現瞭這本書的讀書筆記,看起來很實用的樣子。 “七個策略,保護雙方敏感點” “十五個不良習慣”
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