Say It Right the First Time

Say It Right the First Time pdf epub mobi txt 电子书 下载 2025

出版者:McGraw-Hill Education
作者:Loretta Malandro
出品人:
页数:240
译者:
出版时间:2003-4-16
价格:GBP 17.99
装帧:Paperback
isbn号码:9780071408615
丛书系列:
图书标签:
  • Communication 
  • 励志 
  • self-improvement 
  • McGraw-Hill 
  • Management 
  • 心智 
  • 职场 
  • 美国 
  •  
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This book helps you to get what you want at work the first time and every time. Being a business professional is all about managing, motivating, and leading, or, in other words, getting people to do what you want. And, far and away, the most important tool for accomplishing this objective is language. Written by an internationally recognized expert on business communications, this book offers managers deep insights into the power of language and how to wield it effectively in any organization. Loretta Malandro arms readers with more than 200 power words and phrases designed to help readers become better managers, leaders, and coaches. She also reveals communication secrets, such as emotional triggers, victim versus ownership language, escape phrases, as well as language for "softening the edges," reframing, accountability, and recovering from communication gaffes. Malandro also provides: invaluable insights into the emotional power of words; priceless techniques to connect with and move an audience; tips on recognizing "killer words" and overcoming the trouble they can cause; and an arsenal of strategies, scripts, work sheets, and self-tests for gauging current communication skills and pinpointing weaknesses.

Synopsis:

Get what you want at work the first time and every time

Being a business professional is all about managing, motivating, and leading, or, in other words, getting people to do what you want. And, far and away, the most important tool for accomplishing this objective is language.

Written by an internationally recognized expert on business communications, this book offers managers deep insights into the power of language and how to wield it effectively in any organization.

Loretta Malandro arms readers with more than 200 power words and phrases designed to help readers become better managers, leaders, and coaches. She also reveals communication secrets such as emotional triggers, victim versus ownership language, escape phrases, as well as language for "softening the edges," reframing, accountability, and recovering from communication gaffes.

Malandro also provides:

1.Invaluable insights into the emotional power of words

2.Priceless techniques to connect with and move an audience

3.Tips on recognizing "killer words" and overcoming the trouble they can cause

4.An arsenal of strategies, scripts, work sheets, and self-tests for gauging current communication skills and pinpointing weaknesses

Book Dimension

Height (mm) 203                  Width (mm) 149

具体描述

读后感

评分

主要说明一个大问题,做领导的该怎么说话,因为领导人说出来的话影响很大,而且下面的人也最容易误解.

评分

主要说明一个大问题,做领导的该怎么说话,因为领导人说出来的话影响很大,而且下面的人也最容易误解.

评分

主要说明一个大问题,做领导的该怎么说话,因为领导人说出来的话影响很大,而且下面的人也最容易误解.

评分

主要说明一个大问题,做领导的该怎么说话,因为领导人说出来的话影响很大,而且下面的人也最容易误解.

评分

主要说明一个大问题,做领导的该怎么说话,因为领导人说出来的话影响很大,而且下面的人也最容易误解.

用户评价

评分

be responsible, respect the audience, apt with environment

评分

整体来说,该书建议人们从口头交流,开始建立自己的accountability,一种信托责任。从个人最开始的简单的一言一行,到保持自身言行一致性,到做出各种承诺,逐渐赢得别人的信任,进而成为领导者,而掌握一定权力,并为团体创造未来希望而做出更大的承诺,领导团队一步一步实现。在整个过程中,信托责任无处不在,这种责任会无疑使你自己变得越来越有价值,越来越有意义。

评分

kindle上读的书,因为是英文看起来慢许多。但是还是受益匪浅的

评分

be responsible, respect the audience, apt with environment

评分

kindle上读的书,因为是英文看起来慢许多。但是还是受益匪浅的

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