在綫閱讀本書
In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert world-renowned professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. To demonstrate the paramount importance of trust, the authors use anecdotes, experiences, and examples -- successes and mistakes, their own and others' -- to great effect. The result is an immensely readable book that will be welcomed by the inexperienced advisor and the most seasoned expert alike.
具體描述
讀後感
評分
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用戶評價
還行
评分一方麵實在有些偏理論，另外一方麵，又太細節和瑣碎。
评分語言樸實，內容真實。用一些非常真誠的方法去對待客戶，開發維護一段互相共贏的關係。也非常實用於人生中去樹立導師形象，怎麼有方法的訓練自己的行為舉止。
评分還行
评分David Maister 的巨著，涵蓋全麵，所授經驗非常精簡，字字璣珠，簡單易行，值得每位顧問作為手邊書，反復研讀。又，本書也有有聲書MP3 齣版，適閤在旅途中聽
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