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In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert world-renowned professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. To demonstrate the paramount importance of trust, the authors use anecdotes, experiences, and examples -- successes and mistakes, their own and others' -- to great effect. The result is an immensely readable book that will be welcomed by the inexperienced advisor and the most seasoned expert alike.
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太喜歡這本書瞭！！！震撼靈魂！ 希望明天network能用到
评分語言樸實，內容真實。用一些非常真誠的方法去對待客戶，開發維護一段互相共贏的關係。也非常實用於人生中去樹立導師形象，怎麼有方法的訓練自己的行為舉止。
评分前20%裏有不少好思想。
评分字字璣珠
评分道齣瞭谘詢的真諦，充滿瞭各種實踐技巧
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