圖書標籤: 經濟學 Hirschman 社會學 組織社會學 社會科學 政治學 比較政治 英文原著
发表于2024-09-09
Exit, Voice, and Loyalty pdf epub mobi txt 電子書 下載 2024
An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, "exit," is for the member to quit the organization or for the customer to switch to the competing product, and the other, "voice," is for members or customers to agitate and exert influence for change "from within." The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."
作者:(美)艾伯特·O.赫希曼 譯者:盧昌崇
艾伯特·O.赫希曼,1915年生於德國柏林。1941年移民美國,先後在伯剋利、耶魯、哈佛從事研究和教學工作,1974年加入普林斯頓大學高級研究所。赫希曼一生著述頗豐,以英語齣版的著作有14部,以其他語言齣版的有10部,大多數著作被譯成多國語言,如《經濟發展戰略>)被譯成十多國語言。
seminal works,but loose words.
評分a theory of loyalty
評分short, but great book
評分上學期讀的,沒搞清loyalty,exit和voice的概念很好理解。但是,這基本是個one sided story,沒有production方的account,consumer被動選擇已有的,但是production的演變呢?技術革新呢?
評分願意使用voice,沒有直接exit的人,你需要珍惜
愿意使用voice,没有直接exit的人,你需要珍惜。 平时注意不要堵塞voice的通道,甚至应该让voice变得更容易。 当然你也需要认真听,花时间去想,走心去reply。 曾经对兔子说你不管有什么想法有什么话都要对我说,然而我经常没有认真听,没有花时间去想,也缺乏经验,让兔子...
評分https://theinitium.com/article/20180308-opinion-liaomei-exit-voice-and-loyalty/ (廖美,台灣中研院社會所博士後研究員、美國紐約市立大學研究中心經濟學博士) 【筆者按】:本文改寫自赫緒曼(Albert Hirschman)經典著作《叛離、抗議與忠誠》(Exit, Voice and Loyalty...
評分愿意使用voice,没有直接exit的人,你需要珍惜。 平时注意不要堵塞voice的通道,甚至应该让voice变得更容易。 当然你也需要认真听,花时间去想,走心去reply。 曾经对兔子说你不管有什么想法有什么话都要对我说,然而我经常没有认真听,没有花时间去想,也缺乏经验,让兔子...
評分书的篇幅很小,只有一百五十页左右,但是都是精华。 因为这个公司的产品质量越来越差所以决定不买或者移民叫exit,而给出反馈意见或者投诉抱怨叫做voice,希望公司可以吸收建议以后进行改善。exit太快太多不行,因为公司很可能直接会倒闭,所以需要一定的客户有loyalty,才可以...
評分https://theinitium.com/article/20180308-opinion-liaomei-exit-voice-and-loyalty/ (廖美,台灣中研院社會所博士後研究員、美國紐約市立大學研究中心經濟學博士) 【筆者按】:本文改寫自赫緒曼(Albert Hirschman)經典著作《叛離、抗議與忠誠》(Exit, Voice and Loyalty...
Exit, Voice, and Loyalty pdf epub mobi txt 電子書 下載 2024