马库斯·白金汉领导了盖洛普公司长达20年的研究,旨在识别优秀经理和良好工作环境的核心特征。他是盖洛普领导术学院的高级讲师。
柯特·科夫曼在全球范围领导盖洛普工作环境评测和管理项目。他经常就如何建立高效率和顾客至上的工作环境为客户公司提供咨询。
The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why. Marcus Buckingham and Curt Coffman of the Gallup Organization present the remarkable findings of their massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small, entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup's research were invariably those who excelled at turning each employee's talent into performance. In today's tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. Buckingham and Coffman explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her -- they define the right outcomes rather than the right steps; how they motivate people -- they build on each person's unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people -- they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research -- which initially generated thousands of different survey questions on the subject of employee opinion -- finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover. There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.
由于本身的工作需要,最近重新读了一下《首先打破一切常规》盖洛普的经典之作。如果你是一名管理者,建议买来看看,里面有很多观点值得我们深思。近期我已经开始把这本书变成了一个教材,结合给公司主管培训的一些现象和思考,开始分享: 1、在这里先问一个问题:你的管理经验...
评分整本书可以说都是围绕这样的一个理论展开的:“人是不会改变的,不要为了填补空缺而枉费心机,而应多多发挥现有优势。做到这一点已经不容易了。“这种观点与传统的木桶短板理论相违背,但正如书名,就是要打破常规。 全书是从职业经理人的角度,阐述如何对下属的管...
评分来自盖洛普的众多调查数据,使这本书血肉丰满,且立意高远。三年后的今天,尽管外版经管书不断引进,包括德鲁克等大师之作,但这本书依然有顽强的市场生命力--虽然在普通书店里,它早已难觅踪影。 而事实上,它的后续之作〈现在,确定你的优势〉,同样精彩: 以下是我当年...
评分由于本身的工作需要,最近重新读了一下《首先打破一切常规》盖洛普的经典之作。如果你是一名管理者,建议买来看看,里面有很多观点值得我们深思。近期我已经开始把这本书变成了一个教材,结合给公司主管培训的一些现象和思考,开始分享: 1、在这里先问一个问题:你的管理经验...
评分基本就是围绕12个问题展开的 1.我知道对我的工作要求吗? 2.我有做好我的工作所需要的材料和设备吗? 3.在工作中,我每天都有机会做我最擅长做的事吗? 4.在过去的七天里,我因工作出色而受到表扬吗? 5.我觉得我的主管或同事关心我的个人情况吗? 6.工作单位有人鼓励我...
美国导师在研讨会课推荐的 还有关于此书的作业 挑选随意的一章写5页感想 我选的是 select talent. 还没有读完,断断续续挑着读,感觉浅显易懂,基本上全是大白话。
评分美国搬家几次 一直留着这一本
评分self discovery//最难的还是认识人 认识自己就已经很难了 更不用说认识别人 还要把这个人放在适合TA的位置上…我可能连自己有什么talent都认识不清楚…不过关于skill knowledge和talent那段醍醐灌顶 但是实践起来不容易 毕竟简历上都是skill
评分美国导师在研讨会课推荐的 还有关于此书的作业 挑选随意的一章写5页感想 我选的是 select talent. 还没有读完,断断续续挑着读,感觉浅显易懂,基本上全是大白话。
评分本来没有想看,看后觉得比预想好些的xx书之二。又是送的,差点可以签名版。最有效的是关于个体差异和本性难移的阐述。后期难免xx书的翻来覆去啰里八嗦不过还是略有些信息含量的
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