To achieve success in today's ever-changing and unpredictable markets, competitive businesses need to rethink and reframe their strategies across the board. Instead of approaching new product development from the inside out, companies have to begin by looking at the process from the outside in, beginning with the customer experience. It's a new way of thinking-and working-that can transform companies struggling to adapt to today's environment into innovative, agile, and commercially successful organizations.Companies must develop a new set of organizational competencies: qualitative customer research to better understand customer behaviors and motivations; an open design process to reframe possibilities and translate new ideas into great customer experiences; and agile technological implementation to quickly prototype ideas, getting them from the whiteboard out into the world where people can respond to them. In "Subject to Change: Creating Great Products and Services for an Uncertain World", Adaptive Path, a leading experience strategy and design company, demonstrates how successful businesses can - and should - use customer experiences to inform and shape the product development process, from start to finish.
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——想了解世界上最好的UX工作室Adaptive Path吗？ 那你不要错过这本书！ 这本书的作者是 ——Adaptive Path的设计师们 其中一个光头Peter来公司做他们做的项目的发表时 拿着刚刚上市不久的Iphone4 控制着大屏幕上的内容 边讲边用食指在手机屏幕上滑动着 惊讶全场 想来那是...
评分全本书的价值其实只看最后一章就够了：在信息快速发展和不可预知的当今世界，仅仅依靠企业内部流程的优化和提升无法保持持久的发展和竞争力。只有专注于产品和用户，深入用户研究及情景、意境等研究，并提炼出产品原则应用于产品，并可用敏捷的方法，来保障产品的快速迭代和原...
评分我的本科毕业设计，做的是餐馆设计流程。基本思路是，根据现有的餐厅风格特征进行整理分析概括，得出什么特征定位的餐厅，适合用什么元素和风格。然后设计师在得到客户需求之后，根据要求，列表查询，设计的基本定位即刻一目了然。 当时的结果自认为还挺满意，起码可以自圆其...
评分 评分公司内部的工作论坛讨论这本书，想到自己现在公司的工作感受，有感回帖了下面的内容，现在此备份一下。 --------分割线------------------- 这本书买了已经快两年了，书的内容已经忘得差不多。 因为工作的关系，这些年看的设计的书，比单纯技术的书多得多，看多了觉得都...
用户评价
其实，作者也很乱。
评分不过大多都是价值观,方法论依然要自己总结
评分其实，作者也很乱。
评分这本书是我刚毕业时就读过的，当时刚出版没多久
评分不过大多都是价值观,方法论依然要自己总结
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