High-Tech, High-Touch Customer Service pdf epub mobi txt 电子书 下载 2024


High-Tech, High-Touch Customer Service

简体网页||繁体网页
Solomon, Micah
2012-5
208
$ 25.99
9780814417904

图书标签: 服务   


喜欢 High-Tech, High-Touch Customer Service 的读者还喜欢




点击这里下载
    


想要找书就要到 小哈图书下载中心
立刻按 ctrl+D收藏本页
你会得到大惊喜!!

发表于2024-12-23

High-Tech, High-Touch Customer Service epub 下载 mobi 下载 pdf 下载 txt 电子书 下载 2024

High-Tech, High-Touch Customer Service epub 下载 mobi 下载 pdf 下载 txt 电子书 下载 2024

High-Tech, High-Touch Customer Service pdf epub mobi txt 电子书 下载 2024



图书描述

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today's customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment-lashing out at those that don't. Take heart: Old-fashioned customer service, fully retooled for today's blistering pace and digitally connected reality, is what you need to build the kind loyal customer base that allows you to survive-and thrive. And High-Tech, High-Touch Customer Service spells out surefire strategies for success in a clear, entertaining, and practical way. Discover: * Six major customer trends and what they mean for your business * Eight unbreakable rules for social media customer service * How to effectively address online complainers and saboteurs on Yelp, Twitter, TripAdvisor, and other forums for user generated content * The rising power of self-service-and how to design it properly * How to build a company culture that breeds stellar customer service High-Tech, High-Touch Customer Service reveals inside secrets of wildly successful customer service initiatives, from Internet startups to venerable brands, and shows how companies of every stripe can turn casual customers into fervent supporters who will spread the word far and wide-online and off.

High-Tech, High-Touch Customer Service 下载 mobi epub pdf txt 电子书

著者简介


图书目录


High-Tech, High-Touch Customer Service pdf epub mobi txt 电子书 下载
想要找书就要到 小哈图书下载中心
立刻按 ctrl+D收藏本页
你会得到大惊喜!!

用户评价

评分

评分

评分

评分

评分

读后感

评分

评分

评分

评分

评分

类似图书 点击查看全场最低价

High-Tech, High-Touch Customer Service pdf epub mobi txt 电子书 下载 2024


分享链接









相关图书




本站所有内容均为互联网搜索引擎提供的公开搜索信息,本站不存储任何数据与内容,任何内容与数据均与本站无关,如有需要请联系相关搜索引擎包括但不限于百度google,bing,sogou

友情链接

© 2024 qciss.net All Rights Reserved. 小哈图书下载中心 版权所有