The Experience Economy pdf epub mobi txt 電子書下載2025

☆☆☆☆☆

About the Author

B. Joseph Pine II and James H. Gilmore are cofounders of Strategic Horizons LLP, an Ohio-based, thinking studio dedicated to helping enterprises conceive and design new ways of adding value to their economic offerings. They are coauthors of Authenticity. Pine, who also wrote Mass Customization, is a Senior Fellow with the Design Futures Council and the European Centre for the Experience Economy, which he cofounded. Gilmore is a Batten Fellow and Visiting Lecturer at the University of Virginia Darden School of Business.

出版者:Harvard Business School Press

作者:B. Joseph Pine II

出品人:

頁數:256

译者:James H Gilmore

出版時間:2011-7

價格:$ 28.19

裝幀:

isbn號碼:9781422161975

叢書系列:

圖書標籤:

體驗經濟學
服務設計
體驗經濟
設計管理
商業
economy
設計
酒店

下載連結在頁面底部

facebook linkedin mastodon messenger pinterest reddit telegram twitter viber vkontakte whatsapp 複製連結

想要找書就要到小美書屋

book.quotespace.org

立刻按 ctrl+D收藏本頁

你會得到大驚喜!!

In 1999, Joseph Pine and James Gilmore offered this idea to readers as a new way to think about connecting with customers and securing their loyalty. As a result, their book The Experience Economy is now a classic, embraced by readers and companies worldwide and read in more than a dozen languages.

And though the world has changed in many ways since then, the way to a customer's heart has not. In fact, the idea of staging experiences to leave a memorable--and lucrative--impression is now more relevant than ever. With an ongoing torrent of brands attacking consumers from all sides, how do you make yours stand out?

Welcome to the new Experience Economy. With this fully updated edition of the book, Pine and Gilmore make an even stronger case that experience is the missing link between a company and its potential audience. It offers new rich examples--including the U.S. Army, Heineken Experience, Autostadt, Vinopolis, American Girl Place, and others--to show fresh approaches to scripting and staging compelling experiences, while staying true to the very real economic conditions of the day.

具體描述

讀後感

評分☆☆☆☆☆

由于这本书是借阅的港版，所以这篇读书笔记仅是摘抄。体验营销是经常被挂在嘴边的说辞，但到底是什么？【美】约瑟夫.派恩和詹姆斯.吉尔摩这本10年前的著作《体验经济时代》给出了超乎我们想像的解答。什么是体验经济？作者把体验定义为...

評分☆☆☆☆☆

个人感觉这本书看前5章就好了，有些概念还是很重要的，虽然实现方法在2019年可能有些落后。 1. 体验经济作为一种区别于低价的竞争优势体验经济as a way to differentiate. 2.体验经济作为一种valuable resource 这句话指的是，从公司的角度，体验经济也是一种公司资产。 3. To...

評分☆☆☆☆☆

读过很多体验相关的书，但这本是感觉理论和实践都最为扎实，也是给我感觉最耳目一新的。理论和方法都很简单，但实践中系统地应用的难度还是蛮大的。为客户创造好的体验，重要的不是你的产品和服务有多好，而是你所给予客户创设的新的生活方式，给予客户超出其预想的经历体验，...