http://www.mhhe.com/mcshaneESS2e
Organizational Behavior [Essentials] 2e offers the same quality of contemporary knowledge, excellent readability, and classroom support that has made the hardback book by the same author team one of the best-selling OB books around the world - but in a smaller package. It applies four fundamental principles: linking theory with reality, organizational behavior for everyone, contemporary theory foundation, and active learning support. McShane and Von Glinow have sliced out the extended or secondary topics so students can drill down to what is really essential. Although this book is less than two-thirds the length of their comprehensive hardback textbook, it doesn抰 skimp on classroom support. In this era of active learning, critical thinking, and outcomes-based teaching, these supplements are becoming more 揺ssential?than ever.
New to this edition
All Chapters have been thoroughly updated ?This text remains on the cutting edge of topical coverage in Organizational Behavior, as updated via both examples and recent OB research. New and updated materials include: New section on four perspectives of organizational effectiveness (Ch. 1); New section on the individual抯 self-concept, a topic that is quickly becoming recognized as a powerful influence on individual perceptions, attitudes and behavior (Ch. 2); NEW section on teams trust, which describes the 3 foundations of trust (calculus-based, knowledge-based and identification-based). (Ch. 7); NEW section on choosing the best communication medium (Ch. 8).
Updated Case Lineup ?OB [Essentials] 2e has several new cases not found in the previous edition. Cases have been moved to the end of each part, which gives instructors more flexibility in using the cases as assignment and for discussing the case in terms of theories from more than one chapter.
Expanded Coverage on Conflict Management桾he section on interpersonal conflict, (Ch. 10) includes more detail and an exhibit highlighting the contingencies of each conflict handling style. The chapter now begins with a discussion of the question whether conflict is good or bad. It clarifies the evolution of thinking梚ncluding the all conflict is bad view, the optimal level of conflict (upside-down U) view, and the two types of conflict view.
NEW! Management in the Movies (ISBN: 0073317713) McGraw-Hill is now offering a Management in the Movies DVD loaded with scenes from major Hollywood movies and TV Shows! For example, the clip from Hoosiers has great application to leadership, individual differences (self-efficacy and self esteem), and group dynamics. Each movie has been clipped to highlight a specific scene (each is less than two and a half minutes) and linked to specific topics including groups, ethics, diversity, global management, and more! Along with the DVD, McGraw-Hill provides an instructor抯 manual with suggestions for usage of the clip, clip summaries, and discussion questions to accompany each segment.
New Enhanced Cartridge Content for OB [Essentials] 2e includes chapter pre/post tests with results that auto populate your grade book, narrated chapter summaries, narrated PowerPoint slides, select videos, and key terms all available for students to download to their iPod抯 and study on the go. In addition the Manager抯 Hot Seat Videos will be included in the enhanced cartridge along with 20 self-assessment exercises, interactive exercises, chapter quizzes, and video material. These interactivities help the students?connection to the field of organizational behavior be more personal and immediate through interesting self-assessments that cover such areas as leadership, listening skills, and they type of company in which they would prefer to work.
Updated and Expanded Coverage on Organizational Culture 桽chneider抯 attraction-selection-attribution theory is introduced, which explains how attracting, selecting and socializing employees can strengthen organizational culture. OB [Essentials] 2e, includes a section on whether organizational culture is important. The content of the organizational culture section now includes an exhibit showing O扲eilly, Chatman and Caldwell抯 organizational culture profile dimensions. The sections on the elements of content of organizational culture have been re-written to reflect current thinking on the concepts.
Learning objectives at the beginning of each chapter inform students about what they should understand after reading through the chapter.
Author-Prepared, Prep-Time Reducing Instructor Manual and PPTs ?The author prepared their own Instructor Manual and PPTs with the primary goal to save instructors prep time! Each chapter includes many suggested questions to spur in-class discussion as well as three teaching tips for each chapter to further stimulate debate and practical applications of course concepts.
A complete instructor抯 package is available with OB [Essentials] 2e ensuring the highest quality and reliability of each and every piece of this superlative teaching package梩he instructors manual and PPT presentations are developed by Steve McShane. Each chapter in the Instructor抯 Manual includes the learning objective, key terms with definitions, lecture outline, suggested answers to discussion questions, teaching notes for the chapter case study, teaching notes for the team exercise(s), and teaching notes for the self-assessment(s) related to that chapter as well as for additional self-assessments online.
Self-Assessment ExercisesM at the end of most chapters allow students to diagnose their attitudes, personality, values, and beliefs on a variety of organizational behavior concepts. Topics include active listening skills, upward influence, conflict handling, leadership, Identifying Your Preferred Organizational Structure, Corporate Culture Preference Scale, and Tolerance of Change Scale among others. Additional self-assessments are located online at www.mhhe.com/mcshaneESS2e
Opening vignettes begin each chapter to draw students into the topics with a real organizational incident related to the content of that chapter.
End-of-part video summaries are located in an appendix at the back of the text.
End-of-chapter material includes a chapter summary, key terms, critical thinking questions, case study, team exercises, web exercise, team activity, and self-assessment exercise.
Every chapter has eye-catching photos, usually about specific companies. Detailed captions briefly describe real-life incidents relating to the photo.
Steven L. McShane is Professor of Management in the Graduate School of Management at the University of Western Australia (UWA). Steve has also taught in the business facilities at Simon Fraser University and Queen's University in Canada. He is a past president of the Administrative Sciences Association of Canada. Steve earned his Ph.D. from Michigan State University, a Master of Industrial Relations from the University of Toronto, and an undergraduate degree from Queen's University in Kingston. He receives high teaching ratings from MBA and doctoral students both in Perth, Australia, and in Singapore, where he teaches senior officers in the Singapore Armed Forces. Steve is also the co-author with Professor Mary Anne Von Glinow of Organizational Behaviour: Emerging Realities for the Workplace Revolution, 2nd edition (2003), McGraw-Hill's highly successful American adaptation of this text. He is co-author with Professor Tony Travaglione of Organisational Behaviour on the Pacific Rim (2003), McGraw-Hill's most recent organizational behaviour book published in that region. Steve has published several dozen articles and conference papers on the socialization of new employees, gender bias in job evaluation, wrongful dismissal, media bias in business magazines, and other diverse issues. Along with teaching and writing, Steve enjoys spending his leisure time swimming, bodysurfing, canoeing, skiing, and travelling with his wife and two daughters.
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关于组织变革与抗拒心理的章节,是我认为全书最具深度的部分之一。在现实的企业重组或系统升级中,员工的抵触往往是项目失败的首要原因。这本书没有把抗拒简单归咎于“员工的惰性”或“信息不透明”,而是深入挖掘了深层次的心理根源,比如**对“确定性丧失”的本能恐惧**以及**身份认同被威胁的边缘感**。作者引入了认知失调理论和损失厌恶心理学来解释这种现象,使得“抗拒”行为拥有了可理解的逻辑框架。更重要的是,它提供了一套超越“沟通”本身的变革管理策略。例如,它强调“小胜利”的累积效应,即在大的变革蓝图中,刻意设计一些能够快速见效、让员工体验到积极改变的微小项目,从而建立对后续变革的心理储备和信任基础。此外,书中对“变革疲劳”现象的描述也极其精准,它提醒管理者,变革不是一次性的活动,而是一个持续的、需要资源投入的“精力管理”过程。这种细致入微的心理洞察,让我意识到,成功的变革不是靠强制推行,而是靠精心培育的心理基础。
评分阅读过程中,我发现这本书在结构设计上,体现了一种微妙的平衡感,既要满足初学者的入门需求,又不能让资深人士感到乏味。这种平衡感在“团队动力学”这一块体现得淋漓尽致。它对团队的形成阶段(Tuckman模型)的阐述非常扎实,但在随后的内容中,它迅速转向了更具挑战性的议题——**冲突的建设性利用**。太多书籍将冲突视为需要立即消除的负面因素,而这本书却花了大篇幅论证了“适度冲突”如何成为创新的催化剂。它通过解析不同冲突类型(任务冲突、关系冲突)的神经生物学基础和心理学后果,提供了一套严谨的方法论来区分“有害的内耗”与“有益的辩论”。举个例子,书中提到如何设计会议流程,确保“沉默的大多数”的声音能被有效引入,以及如何利用“红队演练”来系统性地挑战既定方案,这些都不是空泛的说教,而是可以被直接复刻到日常管理实践中的“操作指南”。读完这部分,我不再惧怕工作中的意见分歧,反而开始将其视为检验策略健壮性的重要环节,这是一种思维模式的根本性转变,远比记住几个术语来得深刻和持久。
评分我花了相当一部分时间去研究其中关于“领导力模型演变”的那几个章节,坦白说,有些同类书籍在处理这个话题时,往往是把各种领导力理论简单地排列组合,像一个时间轴上的罗列,读者很难理清它们之间的逻辑继承和突破点。但这本书的处理方式却展现出一种深刻的历史观和批判性思维。它清晰地勾勒出了从早期的“特质论”到“行为论”,再到后来的“权变理论”,乃至现代的“变革型领导”和“仆人式领导”之间,思想的碰撞与螺旋上升。特别是在讨论“情境因素”对领导有效性的影响时,作者没有停留在简单的“匹配”层面,而是引入了“动态适应性”的概念,强调在VUCA(易变、不确定、复杂、模糊)时代,领导者必须具备一种近乎“流体”的思维模式,能够根据组织生命周期和外部环境的微小波动,即时调整自己的授权和决策风格。我尤其欣赏作者在引用经典研究的同时,还能敏锐地捕捉到近年来新兴的管理哲学,比如对“去中心化决策”和“内部创业精神”的论述,这些内容远超出了传统管理学的范畴,更贴近当前科技企业和知识密集型组织的现实需求。它不是在重复过去的成功故事,而是在预判未来的挑战,这种前瞻性,让这本书的价值远远超越了一本普通的教材。
评分最后,这本书在处理“道德与伦理”这个往往被边缘化的主题时,展现了极强的责任感。在当今社会,企业声誉的脆弱性日益增加,一个微小的伦理失误可能导致巨大的商业后果。该书没有停留在对《公司法》条文的引用上,而是着重探讨了“组织伦理气候”的构建。它区分了“规范性(Normative)伦理”和“描述性(Descriptive)伦理”,前者关乎我们应该做什么,后者则关注组织中实际发生了什么。作者指出,一个仅仅拥有高尚道德准则但内部充斥着“潜规则”的组织,其伦理风险是极高的。书中通过对“旁观者效应”在企业决策链中的体现,解释了为什么看似正直的个体会在群体压力下做出不道德的决定。它提供了一个实用的框架,用以评估组织决策流程中的“伦理盲点”,比如过度依赖群体思维或上级意志。这种对组织结构如何系统性地“腐蚀”个体良知的深刻反思,使得这本书不仅仅是一本关于“如何管理”的书,更是一本关于“如何建立一个值得效忠和信任的组织”的指南。它迫使读者跳出单纯的效率考量,去正视组织存在的更深层次的社会责任。
评分这本书,初拿到手时,我带着一种混合着期待与审慎的心态。毕竟,“组织行为学”这个领域,内容庞杂,涉及心理学、社会学、管理学等诸多交叉学科,要做到“精要”而不失深度,实属不易。我首先关注的是其对核心概念的阐述方式。这本书并没有一上来就陷入冗长晦涩的理论堆砌,而是通过一系列贴近实际工作场景的案例切入,比如职场中的冲突解决、跨部门协作中的沟通障碍,以及如何有效激励那些“躺平”的员工。这些案例的选取非常巧妙,它们不是教科书上那种脱离实际的完美情境,而是充满了现实的灰度和复杂性。例如,在讨论“组织文化”时,它没有简单地罗列“强文化”、“弱文化”的定义,而是深入分析了一个初创企业如何在快速扩张中,创始人的个人价值观如何无意间塑造了一种高压、低容错率的内部环境,以及这种文化如何反过来阻碍了后续人才的留存。更令人称道的是,书中对个体差异的探讨,它没有将员工视为同质化的“资源”,而是细致地剖析了“大五人格”模型在不同管理层级中的应用差异,以及文化背景如何影响人们对“权威”和“反馈”的接受程度。这种层层递进、由宏观到微观的叙事结构,使得原本抽象的理论变得具象可感,仿佛有一位经验丰富、洞察敏锐的导师,正领着我们一步步揭开组织运行的神秘面纱。它提供的工具箱,更像是实战中磨砺出来的匕首,锋利且实用,而非仅仅是博物馆里的陈列品。
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