Daniel Shapiro, Ph.D., is founder and director of the Harvard International Negotiation Program and a world-renowned expert on conflict resolution. From advising leaders of war-torn countries to working with senior executives and families in crisis, Dan has helped thousands of organizations and individuals solve the problems that divide us. Drawing on these experiences and his practice-based research, he has developed a wealth of practical approaches to amplify influence and leadership—in business, in government, and in life.
“A masterpiece.”—William Ury, coauthor of Getting to Yes
In this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro introduces a groundbreaking, step-by-step method to resolve your most difficult conflicts.
Find out how to successfully resolve your most emotionally charged conflicts. This indispensable guide reveals the five hidden emotional forces that strain your relations and block agreement: vertigo, repetition compulsion, taboos, assault on the sacred, and identity politics. The moment you feel attacked, these forces transform your conflict into an adversarial battle, turning even a straightforward disagreement into an emotional uproar. In Negotiating the Nonnegotiable, you will learn a powerful, proven approach to overcome these forces, reconcile your relations, and reach agreement in even your most challenging personal and professional disputes.
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对冲突的解读剖析很有启发性,但谈到对策又太抽象,给人一种老生常谈的感觉。
评分好书。真的解决了我个人的一个疑惑。谈判都是从认识自己开始。
评分对冲突的解读剖析很有启发性,但谈到对策又太抽象,给人一种老生常谈的感觉。
评分这种骗钱的书不读也罢,读过齐泽克,这种东西真是没内容,还罗嗦。
评分好书。真的解决了我个人的一个疑惑。谈判都是从认识自己开始。
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