圖書標籤: Human-ComputerRelationship 交互設計 Nass 語音産品
发表于2024-11-11
Wired for Speech pdf epub mobi txt 電子書 下載 2024
Interfaces that talk and listen are populating computers, cars, call centers, and even home appliances and toys, but voice interfaces invariably frustrate rather than help. In Wired for Speech, Clifford Nass and Scott Brave reveal how interactive voice technologies can readily and effectively tap into the automatic responses all speech -- whether from human or machine -- evokes. Wired for Speech demonstrates that people are "voice-activated": we respond to voice technologies as we respond to actual people and behave as we would in any social situation. By leveraging this powerful finding, voice interfaces can truly emerge as the next frontier for efficient, user-friendly technology.Wired for Speech presents new theories and experiments and applies them to critical issues concerning how people interact with technology-based voices. It considers how people respond to a female voice in e-commerce (does stereotyping matter?), how a car's voice can promote safer driving (are "happy" cars better cars?), whether synthetic voices have personality and emotion (is sounding like a person always good?) , whether an automated call center should apologize when it cannot understand a spoken request ("To Err is Interface; To Blame, Complex"), and much more. Nass and Brave's deep understanding of both social science and design, drawn from ten years of research at Nass's Stanford laboratory, produces results that often challenge conventional wisdom and common design practices. These insights will help designers and marketers build better interfaces, scientists construct better theories, and everyone gain better understandings of the future of the machines that speak with us.
作者Nass博士是斯坦福大學交互設計的專傢。在這本專注於語音交互設計的書中,作者引用瞭大量的心理學理論和實驗從不同角度來探討用戶與AI語音的交互過程。 語音交互作為人類日常生活中最常見的交互方式之一,在萬物互聯時代是用戶接入互聯網的重要途徑,智能語音也成為語音交互場景下極其重要的一環。 在智能語音的設計中,作者從聲音本身的屬性、聲音帶來的社會屬性、以及聲音對用戶的影響,用戶對聲音的反饋幾個層麵進行瞭定義和解釋。 語音交互的核心要義正如作者所說,要注重用戶體驗。用戶在和語音交互係統交流中,是否得到瞭豐富的社交體驗,而不僅僅是對計算機說話。 要避免自說自話,理想當然,切記切記!
評分作者用大量的實驗和心理學的理論來證明語音交互設計需要更加人性化,更加社會化,交互的時候,更像一個人~ 對於初次接觸語音交互設計的同學還是有一定幫助的,可以反復看一下最後的總結,深刻的思考如何去做更好的語音交互設計
評分作者用大量的實驗和心理學的理論來證明語音交互設計需要更加人性化,更加社會化,交互的時候,更像一個人~ 對於初次接觸語音交互設計的同學還是有一定幫助的,可以反復看一下最後的總結,深刻的思考如何去做更好的語音交互設計
評分作者Nass博士是斯坦福大學交互設計的專傢。在這本專注於語音交互設計的書中,作者引用瞭大量的心理學理論和實驗從不同角度來探討用戶與AI語音的交互過程。 語音交互作為人類日常生活中最常見的交互方式之一,在萬物互聯時代是用戶接入互聯網的重要途徑,智能語音也成為語音交互場景下極其重要的一環。 在智能語音的設計中,作者從聲音本身的屬性、聲音帶來的社會屬性、以及聲音對用戶的影響,用戶對聲音的反饋幾個層麵進行瞭定義和解釋。 語音交互的核心要義正如作者所說,要注重用戶體驗。用戶在和語音交互係統交流中,是否得到瞭豐富的社交體驗,而不僅僅是對計算機說話。 要避免自說自話,理想當然,切記切記!
評分作者用大量的實驗和心理學的理論來證明語音交互設計需要更加人性化,更加社會化,交互的時候,更像一個人~ 對於初次接觸語音交互設計的同學還是有一定幫助的,可以反復看一下最後的總結,深刻的思考如何去做更好的語音交互設計
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Wired for Speech pdf epub mobi txt 電子書 下載 2024