Wired for Speech pdf epub mobi txt 电子书下载 2025

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出版者:Mit Pr

作者:Nass, Clifford/ Brave, Scott

出品人:

页数:319

译者:

出版时间:2005-7

价格:$ 39.49

装帧:HRD

isbn号码:9780262140928

丛书系列:

图书标签:

Human-ComputerRelationship
交互设计
Nass
语音产品
语音识别
语音技术
自然语言处理
计算语言学
人机交互
语音信号处理
语音合成
语音通信
人工智能
机器学习

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具体描述

Interfaces that talk and listen are populating computers, cars, call centers, and even home appliances and toys, but voice interfaces invariably frustrate rather than help. In Wired for Speech, Clifford Nass and Scott Brave reveal how interactive voice technologies can readily and effectively tap into the automatic responses all speech -- whether from human or machine -- evokes. Wired for Speech demonstrates that people are "voice-activated": we respond to voice technologies as we respond to actual people and behave as we would in any social situation. By leveraging this powerful finding, voice interfaces can truly emerge as the next frontier for efficient, user-friendly technology.Wired for Speech presents new theories and experiments and applies them to critical issues concerning how people interact with technology-based voices. It considers how people respond to a female voice in e-commerce (does stereotyping matter?), how a car's voice can promote safer driving (are "happy" cars better cars?), whether synthetic voices have personality and emotion (is sounding like a person always good?) , whether an automated call center should apologize when it cannot understand a spoken request ("To Err is Interface; To Blame, Complex"), and much more. Nass and Brave's deep understanding of both social science and design, drawn from ten years of research at Nass's Stanford laboratory, produces results that often challenge conventional wisdom and common design practices. These insights will help designers and marketers build better interfaces, scientists construct better theories, and everyone gain better understandings of the future of the machines that speak with us.