Written as a novel, Integrated Enterprise Excellence, Volume 1-The Basics helps managers, leaders, practitioners, and others understand the basics of the Integrated Enterprise Excellence (IEE) system. It relates the story of four friends who share their experiences while playing golf. They see how they can improve their games in both business and gold using a system that goes beyond Lean Six Sigma and the balanced scorecard. The IEE system is a set of management techniques that embeds best practices derived from the strengths of past systems--applying structured metrics and a no nonsense roadmap to initiate process improvement and achieve predictable and sustainable bottom-line benefits.
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