Say goodbye to "business as usual"--to succeed today you need show business! How do you market in today's "experience culture"--as conventional advertising grows increasingly ineffective, and customers grow increasingly independent? Companies and brands from Altoids to Volkswagen have discovered the answer: bring show business into your business! There's No Business That's Not Show Business demonstrates how to use "show biz" techniques to cut through the clutter, engage your customers personally, differentiate your product or brand--and create real, long--term value. These techniques can be adapted for any product, service, or market--consumer or B2B. You'll learn how to clearly identify strategic objectives and expected outcomes; target your high--value customers; ensure that "show biz" marketing promotes your core brand message; extend your impact via PR and CRM; and, above all, achieve quantifiable results.* The right show, the right media, the right venue *Choose, invent, and re--invent media around your unique marketing needs *Keeping your show "on brand" *Drive your core branding message: don't distract from it *Shows for customers, with customers, and by customers *Use show business to strengthen all your customer relationships *Integrating show business and leadership *Persona, myth, and ethos: shape the experience of your own company *Not just show: business *Practical measurements, credible budgets, real ROI Show biz techniques that cut through market clutter--and delight and engage your customers! *Building experiences that engage, surprise, and dazzle your customers *Tying "show biz" marketing to measurable business goals *Breakthrough techniques for consumer, B2B, even internal marketing initiatives *Mobile marketing, street evangelism, customer events, theater, and much more *Altoids to Oracle, Volkswagen to Victoria's Secret: new case studies in experiential marketing Customers today are more independent than ever, and advertising less effective and more costly every day.There's No Business that's Not Show Business shows how smart companies can use creativity, humor, and play to reach out and engage customers through a new kind of experience. This book provides winning case studies and "show business" techniques that can be used to dazzle customers, launch products, build brands, generate buzz, and build great customer relationships. From road shows to street evangelism to multi--media theater and beyond, it offers a new generation of marketing that can work for every customer in every industry. Most of all, it offers tools to link your "show business" to your brand, to core strategic goals, and to measurable results. Your business can be in show business too--and to reach customers today, it must! Praise for There's No Business That's Not Show Business "This book cleverly and insightfully makes explicit a clear (if upsetting to some) trend, i.e. 'all the world's a stage.' As the emphasis has moved from the physical product (or service) to customer experience, how consumers relate to products in their own authored "play" has increasingly become the focus of marketing thought and practice. Using a variety of well--known (e.g.Victoria's Secret, Intel) and less obvious (e.g., the Guggenheim) examples, the book explores the implications of a focus on the show/experience in an entertaining way. Importantly, however, the book also provides a seven--step procedure for moving from identification of a desired image to the quantitative measurement of performance. This raises the book above the level of identifying a phenomenon to the position of suggesting something useful to do about it. The real value of a book is whether it causes the reader to think as well as stay awake. This one succeeds on both counts." --Don Lehmann, George E. Warren Professor of Business, Columbia University Graduate School of Business "This will be one of the most important business books you'll ever read! It will convince you you're really in show business and that if you're not, you'd better be. Implement the star--studded findings the authors reveal, and you'll have a huge competitive advantage over your competition. Let the show begin."--Jason Jennings, worldwide bestselling author of It's Not the Big That Eat the Small--It's the Fast That Eat the Slow and Less Is More "Bernd Schmitt is unquestionably one of the most creative and original minds in marketing. Well worth the price of admission, his new book with David Rogers and Karen Vrotsos provides sharp, witty insights and engaging case studies that brilliantly illuminate how entertaining experiences can build strong brands." --Kevin Lane Keller, E.B. Osborn Professor of Marketing, Amos Tuck School of Business, Dartmouth College "Schmitt, Rogers, and Vrotsos demonstrate vividly that there is a New Marketing Mix without which your products won't grab any attention, spark any interest, or build any memorable experience." --Philip Kotler, Northwestern Kellogg School of Business, and author of Marketing Management, 11th edition "The authors practice what they preach by presenting a book that is both entertaining and thought--provoking. This book is an important contribution to our deeper understanding of the complex experiences surrounding the consumption of goods and services."--Gerald Zaltman, Professor, Harvard Business School, and author of How Customers Think
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我通常不太喜欢那种动辄上千页的鸿篇巨著,总觉得有些故作高深,但这本书简直是个异类。它篇幅适中,却给人的感觉无比充盈,仿佛每一页都被信息密度塞得满满当当,但阅读体验却异常流畅。我得承认,我一开始是被“Show Business”这个词吸引的,因为我对舞台艺术和幕后运作一直抱有强烈的好奇心。我期待能读到一些关于灯光设计、布景搭建的硬核知识,或者是什么天才导演的“黑魔法”。然而,这本书提供给我的,远超我的想象。它没有大篇幅去介绍具体某部作品的成功或失败,而是聚焦于“机制”本身。它像是一个人类行为学的田野调查报告,只不过研究对象是那些在聚光灯下耗尽自己所有精力的个体。比如,书中对“掌声”的分析,简直是神来之笔。作者细致地拆解了掌声在不同文化背景、不同观众群体中的含义,从礼节性的敷衍到情感的集体宣泄,每一个音节背后都隐藏着复杂的社会编码。我边读边在脑海中不断回放自己观看演出的场景,那种共情能力是被强行拉升到了一个全新的维度。说实话,这本书的深度让我有点喘不过气,它不是那种读完可以轻松丢在一边的娱乐读物,而是需要你时不时停下来,消化一下其中蕴含的社会张力。
评分这本书,说实话,刚拿到手的时候,我还有点将信将疑。封面设计得挺有意思,那种复古的舞台灯光效果,一下子就把你拉进了一个光怪陆离的世界。我原本以为这会是一本关于好莱坞黄金时代的香艳史或者某位巨星的传记,毕竟书名听起来就带着那么一股子浮夸劲儿。结果呢,我发现我完全想岔了。它更像是一部深入骨髓的社会观察报告,只不过它的观察视角非常独特,选择了那些在镁光灯下闪烁、又随时可能被遗忘的边缘人物。我记得其中有一章,详细描绘了一个三流马戏团如何在经济萧条时期挣扎求生,那种对细节的捕捉,从道具的磨损程度到演员们眼中疲惫却又倔强的光芒,都刻画得入木三分。作者似乎对“表演”这件事有着近乎宗教般的虔诚,他探讨的“生意”远不止于票房和合同,而是一种关于生存、关于自我欺骗与被欺骗的哲学命题。读完后,我合上书本,望着窗外熙熙攘攘的街景,突然觉得,原来我们所有人都在某个舞台上,努力地扮演着被期望的角色,这感觉,着实有些令人不寒而栗,又带着一丝莫名的释然。这本书的文字功底极其扎实,叙事节奏张弛有度,丝毫没有一般“行业内幕揭秘”那种肤浅的八卦感,反而充满了一种冷峻的诗意。
评分坦白讲,我买这本书纯粹是冲着那个颇具挑衅意味的书名去的,我预感里面会充斥着诸如“揭秘好莱坞潜规则”之类的劲爆内容,好满足我那点偷窥欲。我对那些关于片酬、绯闻、权力斗争的文字毫无抵抗力,相信很多人和我一样,对“幕后”的黑暗充满了不切实际的幻想。结果呢,我发现我读到的是一篇关于“存在主义危机”的深度剖析,只不过它的载体是娱乐业。作者的笔触非常冷静,近乎冷酷,他从不试图去评判对错,只是客观地呈现人物的困境。书中对那些“过气”明星的心态描摹,尤其令人印象深刻。那种从万众瞩目跌落到无人问津的失重感,被描述得极其到位,没有夸张的煽情,只有一种缓缓渗入骨髓的悲凉。我甚至能从中读出一种荒诞的美感,仿佛看到了一群精致的木偶,在自己搭建的舞台上,耗尽了最后一丝能量,只为完成一次完美的谢幕。这本书的语言风格是那种老派的、非常讲究韵律和结构的散文体,读起来像是在听一场结构严谨的独白,每一个句子都像是精心打磨过的舞台道具,少一分则空,多一分则冗。
评分我得说,这本书的作者绝对是一个潜伏在行业内部多年的观察家,他的视角之刁钻,常人难以企及。我原本以为它会是一本关于“如何成功”的励志读物,毕竟谁不爱听成功学呢?但这本书恰恰反其道而行之,它探讨的是“如何失败而不至于彻底消失”。它聚焦的不是那些站在金字塔尖的人,而是那些在底层挣扎、试图抓住任何一根稻草往上爬的小人物。书中对“期望管理”的论述,让我大彻大悟。作者指出,在Show Business里,最危险的不是失败,而是你对成功的期待与现实之间产生的巨大鸿沟。他用了很多篇幅来分析那些在小型剧团、地方电视台,或者仅仅是街头卖艺者身上的“表演性”,这些片段琐碎但极其真实,它们共同构成了一幅庞大而又脆弱的娱乐生态图景。阅读这本书的过程,就像是被人拉着,走进了剧院后台那些堆满了灰尘、散发着汗水和油彩气味的房间,看到了舞台光鲜亮丽背后的真实肌理。这本书的叙事结构非常巧妙,它不是线性的时间发展,更像是一系列相互关联的闪回和特写镜头,不断地在不同的时间和空间中切换,让读者始终保持一种高度的警觉性。
评分说实话,我买这本书,纯粹是出于一种对“体制”的怀疑和好奇,想看看这个光鲜亮丽的行业背后到底隐藏着多少不为人知的猫腻。我本能地期待读到一些猛料,一些可以颠覆我固有认知的内幕消息,比如某个制片人的秘密交易,或者某位明星的突然崛起。然而,这本书完全避开了这些表面的喧嚣。它更像是一部探讨“身份认同”的学术著作,只不过它的案例都来自于舞台和银幕。作者似乎对“真实”和“虚假”的边界产生了极大的兴趣,并试图通过娱乐产业的运作来解构这种边界。他提出的一个观点让我印象深刻:在“表演”成为常态后,表演者本人是否还拥有一个可以称之为“非表演”的自我?这种哲学层面的拷问,让我不得不停下来,反复咀嚼。这本书的论证过程非常严谨,引用了大量的历史案例和艺术理论,但行文却丝毫没有晦涩感,反而因为这些坚实的理论支撑,使得那些对个体命运的描摹显得更加沉重和有力。它不是一本用来消遣的书,而是一本需要你投入心神去辩论、去反思的深度作品。读完之后,我感觉我对“观看”和“被观看”这件事有了全新的理解。
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