Raving Fans pdf epub mobi txt 电子书 下载 2024


Raving Fans

简体网页||繁体网页
Kenneth H. Blanchard
HarperCollins Entertainment
1998-06-15
160
USD 14.45
Paperback
9780006530695

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发表于2024-11-13

Raving Fans epub 下载 mobi 下载 pdf 下载 txt 电子书 下载 2024

Raving Fans epub 下载 mobi 下载 pdf 下载 txt 电子书 下载 2024

Raving Fans pdf epub mobi txt 电子书 下载 2024



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A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day -- in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature -- not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace -- and turn their customers into raving, spending fans.

Raving Fans 下载 mobi epub pdf txt 电子书

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