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Residential Integrator's Customer Relations pdf epub mobi txt 电子书下载 2024

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Taylor, Terry

Thomson Learning

2006-8

352

$ 87.95

Pap

9781418014131

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发表于2024-09-24

Residential Integrator's Customer Relations epub 下载 mobi 下载 pdf 下载 txt 电子书下载 2024

Residential Integrator's Customer Relations pdf epub mobi txt 电子书下载 2024

图书描述

Residential integrators are often tasked with the responsibility of representing the company's mission, structure, attitude, and professionalism. This book covers the specific customer relationship skills that residential integrators need to be successful in the industry. In-depth coverage begins with a definition of excellent service as a critical component for personal and professional success. Effective communication is then defined for face-to-face, telephone, email, and written interactions. Aspects of the client-employee relationship are also covered in detail, followed by the importance of client satisfaction to ensure that the relationship remains strong after an installation is complete.

Residential Integrator's Customer Relations 下载 mobi epub pdf txt 电子书