Customer Service In The Information Age pdf epub mobi txt 電子書下載 2024

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Course Technology Ptr

2004-6

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9780619259099

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发表于2024-11-11

Customer Service In The Information Age epub 下載 mobi 下載 pdf 下載 txt 電子書下載 2024

Customer Service In The Information Age pdf epub mobi txt 電子書下載 2024

圖書描述

Customer service has changed dramatically over the past few decades. New technology has given customer service personnel more options for reaching customers, even as it has given consumers easier access to data and information. CUSTOMER SERVICE IN THE INFORMATION AGE explains how businesses can still provide great customer service with a personal touch--whether it is through e-mail, the telephone, or a company Web site. The tips presented in this book will give organizations concrete suggestions for how to use the technological options available today to elevate their customer service to the next level and build relationships that will result in loyal and satisfied customers.

Customer Service In The Information Age 下載 mobi epub pdf txt 電子書