I Know It When I See It pdf epub mobi txt 电子书下载 2024

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Guaspari, John

Lightning Source Inc

2004-12

$ 11.24

Pap

9780814473931

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发表于2024-11-25

I Know It When I See It epub 下载 mobi 下载 pdf 下载 txt 电子书下载 2024

I Know It When I See It pdf epub mobi txt 电子书下载 2024

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The secret to the success of I Know It When I See It lies in its stylish delivery of a serious theme. A succinct and intriguing business fable, it tells the story of "Punctuation, Inc." and provides a simple message about quality -- that it's the customer who defines it. The story shows how businesspeople who pay close attention to what kind of quality their customers want, will also find just what their company wants -- success and big profits. This new paperback edition features the delightful illustrations that helped make the German translation a huge hit. Kenneth Blanchard, co-author of The One Minute Manager said "Anyone who reads it without coming to a significant-- almost gut level-- understanding of what quality really is ought to get a one minute reprimand."

I Know It When I See It 下载 mobi epub pdf txt 电子书