For courses in Legal Concepts for Paralegals, and for use as a supplement in undergraduate/graduate courses in business law, marketing, e-commerce, and information technology. With no uniform laws or court systems in the global marketplace of the online world, e-businesses and their customers are looking for dispute resolutions options that reflect the speed and convenience of the Web. This interactive text provides a concise and easy-to-understand overview of the cutting edge topic of Online Dispute Resolutions (ODR) that can be used as a supplement to a wide range of courses.
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