Essentials of CRM pdf epub mobi txt 電子書 下載 2024


Essentials of CRM

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Bergeron, Bryan
John Wiley & Sons Inc
2002-2
220
261.95元
Pap
9780471206033

圖書標籤: crm   


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发表于2024-11-26

Essentials of CRM epub 下載 mobi 下載 pdf 下載 txt 電子書 下載 2024

Essentials of CRM epub 下載 mobi 下載 pdf 下載 txt 電子書 下載 2024

Essentials of CRM pdf epub mobi txt 電子書 下載 2024



圖書描述

ESSENTIALS OF CRM Full of valuable tips, techniques, illustrative real-world examples, exhibits, and best practices, this handy and concise paperback will help you stay up to date on the newest thinking, strategies, developments, and technologies in CRM. "Once again, Bryan Bergeron proves that he is ahead of the curve when it comes to understanding the value of customer relationships. This remarkable book is geared not only toward corporate executives with mega-investments in CRM, but can also be successfully applied to the street corner vendor. His articulate and sensitive style brings this highly involved subject matter to a level we can all understand." –Michael Cusack, author of Online Customer Care: Strategies for Call Center Excellence "Managing relationships with customers has become a critical organizational competency. Bergeron has done a superb job of presenting the breadth, complexity, and nature of CRM. This book provides a fabulous and actionable grounding in CRM for organizational leadership." –John Glaser, PhD, Vice President and CIO, Partners Healthcare System The Wiley Essentials Series–because the business world is always changing...and so should you.

Essentials of CRM 下載 mobi epub pdf txt 電子書

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Essentials of CRM pdf epub mobi txt 電子書 下載
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