E-mail Rules is the definitive guide for executives, managers and administrators in corporate and government HR, Legal, IT, Records Management and other departments charged with the responsibility of managing e-mail. Written in plain language, E-mail Rules provides practical guidance for organizations of all sizes. Co-author Randolph A. Kahn, attorney and founder of Kahn Consulting, Inc. provides expert legal insight into the everyday issues faced by managers in addressing e-mail related issues and concerns. E-mail Rules includes insightful self-assessment surveys that will enable you to quickly determine where your organization is succeeding and failing when it comes to managing e-mail and other digital communications. Powerful statistics and studies throughout the book clearly demonstrate the costs of ignoring the risks of e-mail and prove the benefits of being proactive.

* Learn the right way to identify, retain and manage the digital communications that must be treated as Business Records.

* Reduce workplace liabilities associated with e-mail and other forms of digital communication.

* Create the right policies and procedures that will not only protect your organization, but also reflect your corporate culture and operational needs.

* Learn why you should treat Instant Messaging, chatrooms, newsgroups, and other “alternative” methods of communicating with the same care as e-mail messages.

* Build the right team for identifying and managing the risk associated with your corporate e-mail system.

* Get the buy-in of senior managers and executives by presenting them with clear facts regarding the risks and costs of ignoring e-mail issues.