The Service Providers pdf epub mobi txt 电子书下载 2024

☆☆☆☆☆
简体网页||繁体网页

Yagil, Dana

2008-6

248

$ 118.65

9780230514973

图书标签:

喜欢 The Service Providers 的读者还喜欢

下载链接在页面底部

点击这里下载

facebook linkedin mastodon messenger pinterest reddit telegram twitter viber vkontakte whatsapp 复制链接

想要找书就要到小哈图书下载中心

qciss.net

立刻按 ctrl+D收藏本页

你会得到大惊喜!!

发表于2024-11-11

The Service Providers epub 下载 mobi 下载 pdf 下载 txt 电子书下载 2024

The Service Providers pdf epub mobi txt 电子书下载 2024

图书描述

The success of service organizations ultimately depends on employees in customer service roles; their performance affects customer satisfaction and loyalty. However, despite the growth in the number of studies which have explored issues relating to service providers, no book has so far integrated the knowledge regarding customer contact employees. The Service Providers is designed to fill the gap by discussing distinctive issues relevant to service providers, while linking them to extant research on customers and service in organisations. Integrating theory and research, it looks at factors that determine the performance of service providers, applies models of social psychology and organizational behavior to the analysis of the service role and points to important managerial implications.

The Service Providers 下载 mobi epub pdf txt 电子书