With all this complexity, it is not obvious how and where to start significant improvements such as modernisation of enterprise systems, simplification of business processes and unification of the IT environment. It is necessary to be pragmatic and to use technology to solve problems expediently; not to play architecture astronaut, building technology for technology's sake. We approach this complex challenge by using an architectural framework for improving enterprise BPM systems. The architectural framework combines the business and IT aspects to provide a coherent approach for the implementation of the enterprise's systems development. Our goal is to build a city in accordance with a city master plan, and not just to add a few buildings. The architectural framework uses a systemic approach for constructing this "city" in such a way that it is highly adaptable for practically all organisational aspects: policies; priorities; existing data; IT systems; business processes; differing sizes of the problems to be addressed; available budgets; culture; etc. This architectural framework is not about how to make your products better, different and more attractive for the market place - this is for you to decide. What we offer is to help you reduce the overheads in doing so - your flexible BPM system will become an enabler for your business innovations.