The New Language of Marketing 2.0

The New Language of Marketing 2.0 pdf epub mobi txt 电子书 下载 2026

出版者:IBM Press
作者:Sandy Carter
出品人:
页数:512
译者:
出版时间:2008-11-10
价格:USD 29.99
装帧:Paperback
isbn号码:9780137142491
丛书系列:
图书标签:
  • 营销
  • 市场营销
  • 数字营销
  • 品牌建设
  • 消费者行为
  • 营销策略
  • 社交媒体营销
  • 内容营销
  • 营销创新
  • 营销趋势
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具体描述

"Marketing has entered a new era of rapid advance. Those unwilling to experiment with new combinations of traditional and internet marketing will be left behind." -Chris Trimble, Adjunct Associate Professor of Business Administration, Tuck School of Business at Dartmouth and Coauthor, Ten Rules for Strategic Innovators: From Idea to Execution "It's no secret that business has been changing dramatically over the last decade. To succeed in this rapidly changing environment, businesses must adapt their marketing strategies accordingly-The New Language of Marketing 2.0 provides practical, proven, and prescient tools to do exactly that." -Dr. Steve Moxey, Research Fellow, High-Tech Marketing, Manchester Business School "Most U.S. marketers mistakenly think 'going global' is just a matter of translating your promotional materials into different languages and widening your media buys. Packed with real-life examples, this new book amply demonstrates that successful global marketing is actually all about local marketing. Learn how to give a local spin within each regional marketplace for global success." -Anne Holland, Founder, MarketingSherpa Inc Use ANGELS and Web 2.0 Marketing to Drive Powerful, Quantifiable Results For every marketer, strategist, executive, and entrepreneur Today, marketers have an array of radically new Web 2.0-based techniques at their disposal: viral marketing, social networking, virtual worlds, widgets, Web communities, blogs, podcasts, and next-generation search, to name just a few. Now, leading IBM marketing innovator Sandy Carter introduces ANGELS, a start-to-finish framework for choosing the right Web 2.0 marketing tools-and using them to maximize revenue and profitability. Carter demonstrates winning Web 2.0 marketing at work through 54 brand-new case studies: organizations ranging from Staples to Harley Davidson, Coca-Cola to Mentos, Nortel to IBM itself. You'll discover powerful new ways to market brands and products in both B2B and B2C markets...integrate Web 2.0, experiential, and conventional marketing...maximize synergies between global and local marketing...gain more value from influencers, and more. Includes information, case studies, and working examples for next generation marketing strategies such as: * Social networks with virtual environments, including Second Life * Online communities including Facebook * Viral Marketing and eNurturing * Serious Gaming * Widgets * Wikis * Blogging, including Twitter * RSS * Podcasting * Videocasting Whether you're a marketing professional, Web specialist, strategist, executive, or entrepreneur, this book will help you drive immense, quantifiable value from Web 2.0 technologies-now, and for years to come. Sandy Carter's breakthrough ANGELS approach, a step-by-step framework for success: Analyze and ensure strong market understanding Nail the relevant strategy and story Go to Market Plan Energize the channel and community Leads and revenue Scream!!! Don't forget the Technology! BONUS Content Available Online: Additional chapters, case studies, examples, and resources are available on the book companion site, ibmpressbooks.com/angels. ================================== Table of Contents Introduction A: Analyze Here, There, and Everywhere Chapter 1: Listening and Analyzing in the Global World Chapter 2: Segmentation in Action: The Nortel Case Chapter 3: Globalization: Lenovo, Google, Unilever, and IBM N: Nail the Strategy Chapter 4: Fish Where the Fish Are and Use the Right Bait Chapter 5: Relevance and Roles: Forrester Research Chapter 6: Lightly Branded: EepyBird, The Coca-Cola Company, and Mentos Chapter 7: Corporate Social Responsibility: IBM's Project Green and Marks & Spencer G: Go-to-Market Chapter 8: Break Through the Noise Chapter 9: Influencer Value: The IBM Case Study E: Energize the Ecosystem and Market Chapter 10: The New Vessels Chapter 11: Energize the Channel with Communities: OMG, Adobe and Rubicon Consulting, and Harley-Davidson Chapter 12: Virtual Environments: The Coca-Cola Company and IBM Chapter 13: Widgets: The Use of Widgets at IBM Chapter 14: Blogs: Midwest Airlines and IBM Chapter 15: Serious Gaming: IBM's Innov8 L: Leads and Revenue Chapter 16: Show Me the Money: A Discussion with Google, the Marketing Leadership Council, and MarketingNPV Chapter 17: Innovation, Engagement, and Business Results: adidas Group, ConAgra Foods, and Tellabs Chapter 18: Marketing Dashboards: IBM Cognos S: Scream Through Technology Chapter 19: Screaming World Changes Chapter 20: Technology Matters: IBM, Staples, Dell, and MyVirtualModel Putting It All Together Chapter 21: End-to-End Example: IBM WebSphere and the SOA Agenda, Prolifics, and Ascendant Technology Chapter 22: The Top 10 Don'ts and the Marketing Organization of the Future The following materials can be found on the companion Web site at ibmpressbooks com/angels: Online 1: Relationship and Word of Mouth: Rackspace Online 2: Personal Branding Online 3: National Environmental Policy Act

驾驭信息洪流,重塑品牌沟通:一本关于现代市场营销思维的探索之旅 我们身处一个信息爆炸的时代,消费者注意力碎片化,传统营销的触角似乎正变得越来越模糊,甚至难以触及。品牌与消费者之间的对话,不再是单向的播报,而是演变成了一场复杂而动态的交流。在这个瞬息万变的格局下,仅仅依赖旧有的策略和渠道,早已不足以在激烈的市场竞争中脱颖而出。我们需要一种全新的视角,一种能够深入理解消费者心理,掌握数字时代传播精髓,并能灵活运用新兴工具的营销思维。 这本书,并非一本堆砌术语的教科书,也不是一份详尽的“如何做”的指南。它更像是一次深入的思考,一次关于“为什么”和“如何才能真正触达”的探索。它旨在帮助读者摆脱固有的营销思维模式,打破信息壁垒,重新审视品牌与消费者之间的关系,并找到在这个新时代的有效沟通路径。 颠覆认知:重塑营销的本质 首先,我们需要承认,现代营销的本质已经发生了深刻的变革。我们不再是简单地向消费者“推销”产品,而是要与他们建立真实的连接,理解他们的需求,甚至成为他们生活的一部分。这种转变,要求我们从“我有什么”转向“你想要什么”,从“我说什么”转向“我如何让你听到并信服”。 本书将引导读者深入探讨这一核心转变。我们将剖析传统营销理论在当下的局限性,例如信息过载如何削弱广告的穿透力,以及消费者主权意识的崛起如何让“被动接受”的模式失效。我们将探讨,是什么驱动着消费者的购买决策,是什么让他们对一个品牌产生情感依恋,而不仅仅是购买行为。这涉及到对人性的洞察,对心理学原理的应用,以及对文化潮流的敏锐捕捉。 理解新语境:数字时代的沟通法则 数字技术以前所未有的力量重塑了信息的传播方式和消费者的接收习惯。社交媒体、内容平台、搜索引擎、短视频应用……这些新兴渠道不仅改变了我们获取信息的方式,更深刻地影响着我们的思维模式和情感反应。因此,理解这些新语境下的沟通法则至关重要。 本书将深入分析这些数字平台各自的特点和用户行为。我们将探讨,如何在信息流中抓住用户的注意力,如何通过引人入胜的内容激发用户的参与,以及如何利用数据分析来理解用户偏好,并进行个性化的沟通。这不仅仅是技术层面的操作,更是一种战略层面的考量:如何为不同的平台量身定制内容,如何通过跨平台的协同效应放大品牌影响力,以及如何在碎片化的信息中构建连贯而一致的品牌形象。 我们将探讨“故事化叙事”在数字时代的强大力量。一个好的故事,能够超越冰冷的产品信息,触及消费者的情感深处,形成难以磨灭的品牌记忆。这包括如何构建引人入胜的品牌故事,如何通过视觉、听觉、互动等多种方式呈现,以及如何让消费者成为故事的一部分,而非旁观者。 拥抱新工具:激活品牌沟通的潜力 在这个时代,有效的营销离不开对新兴工具的理解和运用。然而,与其将这些工具视为独立的“魔法棒”,不如将其看作是构建更强大、更智能沟通体系的组成部分。 本书将探讨一系列关键的营销工具和方法,但重点不在于“如何使用”某个具体软件,而是“如何理解其背后的逻辑”和“如何将其整合进整体战略”。我们将讨论: 内容营销的精髓: 为什么高质量、有价值的内容能够吸引并留住用户?如何策划能够引起共鸣、解决用户痛点的内容?如何将内容转化为品牌的资产? 社交媒体的策略性运用: 社交媒体不再是简单的信息发布平台,而是品牌与消费者互动的社群。如何构建活跃的社群,如何处理用户的反馈和意见,如何利用社交媒体进行危机公关? 数据驱动的决策: 数据不再是枯燥的数字,而是洞察消费者行为的宝贵线索。如何收集、分析和解读数据,以指导营销策略的制定和优化?如何实现精准定位和个性化推荐? 体验式营销的魅力: 在线上的虚拟互动之外,线下真实的体验更能加深品牌印象。如何设计能够让消费者沉浸其中、印象深刻的体验?如何将线上线下的体验无缝连接? 新兴技术的影响: 人工智能、增强现实、虚拟现实等技术正在为营销带来新的可能性。我们将探讨这些技术如何能够革新用户体验,以及品牌如何先行一步,拥抱这些变革。 构建韧性:让品牌在变化中稳步前行 最重要的,这本书强调的不是一时的营销技巧,而是构建一种面向未来的、可持续的营销思维。在这个不断变化的世界里,唯一不变的就是变化本身。因此,一个成功的品牌,需要具备强大的适应能力和学习能力。 本书将引导读者思考如何建立一种“迭代式”的营销流程。这意味着,我们不会将一个策略视为最终答案,而是将其视为一个起点,持续地监测效果,收集反馈,并不断地进行调整和优化。这是一种持续学习、持续改进的文化,是让品牌在激烈的市场竞争中保持领先的关键。 为谁而写? 这本书适合所有对市场营销充满热情,并渴望在这个数字时代找到更有效沟通方式的专业人士。无论你是市场营销的从业者、品牌管理者、创业者,还是希望提升个人在职场竞争力的学生,这本书都将为你提供一套全新的思考框架和行动指南。 它不提供现成的答案,但它会激发你提问。它不给你具体的工具箱,但它会为你打开探索的宝藏。它邀请你加入一场关于现代营销思维的深刻对话,让你能够驾驭信息洪流,重塑品牌沟通,最终在瞬息万变的商业世界中,建立起更强大、更持久的品牌连接。 在这场信息革命的浪潮中,让我们一起学习如何用新的语言,讲述品牌的价值,连接真实的需求,创造持久的共鸣。

作者简介

Sandy Carter is IBM’s vice president of SOA and WebSphere marketing, strategy, and channels. She is responsible for IBM’s cross-company, worldwide SOA initiatives and is in charge of one of IBM’s premier brands, IBM WebSphere. Carter is known for her outstanding innovative Marketing 2.0; she has led the brand to win 14 industry marketing awards in the past year.

Embracing the new global world, Carter has traveled to more than 59 countries to meet with customers and partners while assisting IBM’s SOA initiatives to earn third-party validation and top leadership rankings by analysts and pundits alike. She has combined her marketing prowess with her love of technology by being a constant student of the new world and leveraging the new Web 2.0 tools of social networking, serious gaming, twitter, viral, and blogging. Please visit Carter’s blog at http://socialmediasandy.wordpress.com/.

Carter is an active member of Women in Technology International (WITI) and a member of the WITI Executive Advisory Council, the Marketing Focus Advisory Council (where she was named winner of the Best Speaker Award), the chief marketing officer (CMO) Inner Circle, and the American Management Association (AMA). She also serves as a board member of the Grace Hopper Industry Advisory Committee and is the co-lead of IBM Partnership Executive at Duke University. Carter is listed in Madison’s Who’s Who and is a founding member of the WITI Global Executive Network (GEN) program for senior executive women.

Carter is a frequent speaker at industry events sponsored by Infoworld magazine, Gartner Group, IDC, Forrester, and the WITI. Twice she has won the AIT Global’s most valuable member of the year award for the United Nations ICT for Sustainable Development. She holds a bachelor of science degree from Duke University and an MBA from Harvard Business School.

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