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A review of theory and research on communication skills and skill enhancement. It features five units on: general theoretical and methodological issues; fundamental interaction skills; function-focused skills; skills used in personal relationships; and skills used in public and professional life.

Contents
Foreword ix
Preface xiii
Part I General Theortical and Methodological Issues
1 Explicating Communicative Competence As
a Theoretical Term 03
2 Models of Adult Communication Skill Acquisition:
Practice and the Course of Performance Improvement 51
3 Methods of Interpersonal Skill Assessment 93
4 Methods of Social Skills Training and Development 135
Part II Fundamental Interaction Skills
5 Nonverbal Communication Skills 179
6 Applying the Skills Concept to Discourse and Conversation: The Remediation of
Performance Defects in Talk-in-Interaction 221
7 Message Production Skill in Social Interaction 257
8 Message Reception Skills in Social Communication 291
9 Impression Management: Goals, Strategies, and Skills 357
Part III Function-Focused Communication Skills
10 Informing and Explaining Skills: Theory and Research on Informative Communication 403
11 Arguing Skill 439
12 Persuasion As a Social Skill 479
13 Managing Interpersonal Conflict: A Model of Events
Related to Strategic Choices 515
14 Emotional Support Skills 551
15 How to "Do Things" With Narrative: A Communication
Perspective on Narrative Skill 595
Part IV Skills in Close Personal Relationships
16 Friendship Interaction Skills Across the Life-Span 637
17 Accomplishing Romantic Relationships 685
18 Communication Skills in Couples: A Review
and Discussion of Emerging Perspectives 723
19 Parenting Skills and Social--Communicative Competence
in Childhood 753
Part V Skills in Public and Professional Contexts
20 Negotiation Skills 801
21 Communication Skills for Group Decision Making 835
22 Skillfully Instructing Learners: How Communicators
Effectively Convey Messages 871
23 Interpersonal Communication Skills in Health
Care Contexts 909
24 New Directions in Intercultural Communication
Competence: the Process Model 935
Author Index 959
Subject Index 1005
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