How to Kick Your Customer Service Up a Notch pdf epub mobi txt 电子书下载 2024

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Ph.D; Rosanne D'Ausilio

Purdue University Press

2007-08-01

150

USD 47.00

Paperback

9780977236015

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发表于2024-11-24

How to Kick Your Customer Service Up a Notch epub 下载 mobi 下载 pdf 下载 txt 电子书下载 2024

How to Kick Your Customer Service Up a Notch pdf epub mobi txt 电子书下载 2024

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Rosanne Da Ausilio, Ph.D., is revealing the secrets a "" the secrets about stellar customer service. She knows great customer relationships begin with people, process, and technology. But Rosanne divulges the details, too a "" the insider tips you need to know to vault your customer service up a notch and give your organization the edge over the competition. Rosanne has spent her career looking at the call center industry. When she speaks, her words carry wisdom and value. Her comments are clear and practical. And you get her best 101 tips from a oeOne Question for Your Customera and#157; to a oeThinking Trapsa and#157; to a oeEmployee Accountability.a and#157; If you dona t have Rosannea s tips on your desk, you dona t have top notch customer service at your company.

How to Kick Your Customer Service Up a Notch 下载 mobi epub pdf txt 电子书