圖書標籤: 商業 hotel 傳記 English 學習 美國 旅遊 book
发表于2024-11-28
Four Seasons pdf epub mobi txt 電子書 下載 2024
“I approached the business of innkeeping from a customer’s perspective. I was the host, and the customers were my houseguests. . . . If we give them good value, they will unhesitatingly pay what they think it’s worth. That was the first strategy, and it continues to this day.”
How did a child of immigrants, starting with no background in the hotel business, create the world’s most admired and successful hotel brand? And how has Four Seasons grown dramatically, over nearly half a century, without losing its focus on exceptional quality and unparalleled service?
Isadore Sharp answers these questions in his inspiring memoir. He started out in Toronto, the son of a modest builder from Poland, but ambition and fate rapidly took him beyond his father’s three-man construction business.
Sharp learned the hotel business by trial and error. His breakthrough was a vision for a new kind of hotel, featuring superior design, top-quality amenities, and, above all, a deep commitment to service. Today, Four Seasons is widely recognized as the world leader in comfort and luxury—in fact, it sets the standard by which every luxury hotel is measured.
If you’ve ever set foot in a Four Seasons hotel, you know that every property accomplishes a rare and elusive aim: to deliver a memorable and unique guest experience at every point of contact. It’s not just the custom-made beds or the fact that the staff always remembers your name. It’s a feat accomplished through genuine engagement at every level of the company, from the hotel managers and concierges to the housekeepers and doormen.
Four Seasons is the story of a unique approach to creating an extraordinary brand by building a culture of true respect and caring—and nurturing that culture in more than thirty countries around the world.
超級感動 寫得很實在
評分終於讀完瞭。Isadore老爺子真是讓人佩服得五體投地。知人善任,目光長遠,領先時代。尤為贊賞他關於價值的闡述,另外他的實用商業道德也很值得藉鑒。對於我這種純商業理論一知半解的人來說,看他在實例說明問題感覺特彆通透。各種受啓發,總之就是早該讀而因為懶惰沒讀的好書。感想實在太多,啥時有空慢慢寫長評罷。最後,我居然纔知道比爾•蓋茨先生持有四季酒店集團47.5%的股份……
評分終於讀完瞭。Isadore老爺子真是讓人佩服得五體投地。知人善任,目光長遠,領先時代。尤為贊賞他關於價值的闡述,另外他的實用商業道德也很值得藉鑒。對於我這種純商業理論一知半解的人來說,看他在實例說明問題感覺特彆通透。各種受啓發,總之就是早該讀而因為懶惰沒讀的好書。感想實在太多,啥時有空慢慢寫長評罷。最後,我居然纔知道比爾•蓋茨先生持有四季酒店集團47.5%的股份……
評分超級感動 寫得很實在
評分終於讀完瞭。Isadore老爺子真是讓人佩服得五體投地。知人善任,目光長遠,領先時代。尤為贊賞他關於價值的闡述,另外他的實用商業道德也很值得藉鑒。對於我這種純商業理論一知半解的人來說,看他在實例說明問題感覺特彆通透。各種受啓發,總之就是早該讀而因為懶惰沒讀的好書。感想實在太多,啥時有空慢慢寫長評罷。最後,我居然纔知道比爾•蓋茨先生持有四季酒店集團47.5%的股份……
里面还是过于美化了,golden rules有借鉴的意义,但是效果扩大话了。做过酒店的人都知道,很多事情不是那么容易就解决的。过于理想。住过四季,也就那样子。很多amenity是F.S首创到时蛮impressive的。 顺着公司发展的模式可以给创业一些tips。
評分里面还是过于美化了,golden rules有借鉴的意义,但是效果扩大话了。做过酒店的人都知道,很多事情不是那么容易就解决的。过于理想。住过四季,也就那样子。很多amenity是F.S首创到时蛮impressive的。 顺着公司发展的模式可以给创业一些tips。
評分里面还是过于美化了,golden rules有借鉴的意义,但是效果扩大话了。做过酒店的人都知道,很多事情不是那么容易就解决的。过于理想。住过四季,也就那样子。很多amenity是F.S首创到时蛮impressive的。 顺着公司发展的模式可以给创业一些tips。
評分里面还是过于美化了,golden rules有借鉴的意义,但是效果扩大话了。做过酒店的人都知道,很多事情不是那么容易就解决的。过于理想。住过四季,也就那样子。很多amenity是F.S首创到时蛮impressive的。 顺着公司发展的模式可以给创业一些tips。
評分里面还是过于美化了,golden rules有借鉴的意义,但是效果扩大话了。做过酒店的人都知道,很多事情不是那么容易就解决的。过于理想。住过四季,也就那样子。很多amenity是F.S首创到时蛮impressive的。 顺着公司发展的模式可以给创业一些tips。
Four Seasons pdf epub mobi txt 電子書 下載 2024