This is a bright, positive how-to for librarians and other information professionals. Part one offers basic principles for better speech preparation and delivery, and discusses the importance of good listening skills to being a good speaker, doing the necessary research, applying organizational skills to a presentation, engaging an audience, practicing a presentation in advance and putting oneself at ease. Part Two discusses the specific situations in which librarians and others often have to communicate, including interviews, interpersonal communication, library instruction, meetings and presentations to large groups.
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