Hotel/Motel Operations pdf epub mobi txt 電子書下載 2024

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Weissinger, Suzanne Stewart

Thomson Learning

2000-1

216

$ 153.62

Pap

9780766812147

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发表于2024-11-12

Hotel/Motel Operations epub 下載 mobi 下載 pdf 下載 txt 電子書下載 2024

Hotel/Motel Operations pdf epub mobi txt 電子書下載 2024

圖書描述

This concise text gives travel and tourism students a look at the organizational and operational aspects of lodgings. It covers all departments of a property including front-office operations such as registration, luggage, room keys, accounting, checking out, housekeeping, engineering and security, and the food and beverage department. Students can gain insight into multiple career choices and understand the dependency and complex coordination demanded in an entire property. Methods of marketing a property are explained, and sections are included on customer relations and dealing with international visitors. Each chapter has activities for the students and projects are offered that involve visiting a property, interviews, shadowing, or library work for in-depth research and first-hand experiences in hotel operations. An extensive teacher's manual gives instructors the tools to prepare lesson plans and administer tests.

Hotel/Motel Operations 下載 mobi epub pdf txt 電子書