This comprehensive text covers the entire spectrum of parts and service management. Manual cataloging is thoroughly discussed, as well as the widely used electronic cataloging and inventory systems including the Triad Laser-Cat system. The text contains numerous suggested activities, ASE requirements and includes a Triad Laser-Cat tutorial diskette. ALSO AVAILABLE INSTRUCTOR SUPPLEMENTS CALL CUSTOMER SUPPORT TO ORDER Instructor's Guide, ISBN: 0-8273-3630-6
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