Managing Customer Service

Managing Customer Service pdf epub mobi txt 電子書 下載2025

出版者:Elsevier Science Ltd
作者:Institute of Leadership & Management
出品人:
頁數:120
译者:
出版時間:2007-5
價格:$ 40.62
裝幀:Pap
isbn號碼:9780080464190
叢書系列:
圖書標籤:
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"Super" series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units). The content is well regarded. It is not only popular with those training with the ILM but can also be used for independent study. The content of each workbook now maps to single course unit, resulting in a more user-friendly format.

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