Customer Service

Customer Service pdf epub mobi txt 電子書 下載2025

出版者:Pennwell Corp
作者:McLean-Conner, Penni
出品人:
頁數:250
译者:
出版時間:
價格:$ 77.97
裝幀:HRD
isbn號碼:9781593700539
叢書系列:
圖書標籤:
  •  
想要找書就要到 小美書屋
立刻按 ctrl+D收藏本頁
你會得到大驚喜!!

Successful utility customer service leaders are providing great service while reducing costs. This primer for customer service leaders at all levels outlines successful techniques for creating a customer focused culture, taking costs out of the business and maximizing technology, processes and efficiency. Readers of this book will find easy to implement, proven best practices combined with thoughtful discussions on current strategies and innovations. Additionally insights and case studies from successful utility leaders will amplify the challenges of successfully implementing these best practices. Readers of this book will learn how to: Build an aligned motivated team Offer new services and products to meet your customers needs Reduce unbilled losses in your meter to cash cycle Create effective channel management Define, measure and map your key customer service processes Utilize workforce management tools

具體描述

讀後感

評分

評分

評分

評分

評分

用戶評價

评分

评分

评分

评分

评分

本站所有內容均為互聯網搜索引擎提供的公開搜索信息,本站不存儲任何數據與內容,任何內容與數據均與本站無關,如有需要請聯繫相關搜索引擎包括但不限於百度google,bing,sogou

© 2025 book.quotespace.org All Rights Reserved. 小美書屋 版权所有