Five-Star Customer Service (平裝) pdf epub mobi txt 電子書下載 2024

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Ted Coiné

iUniverse.com (2005年11月1日)

2005年11月

170 页

43.0

平裝

9780595373062

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发表于2024-12-26

Five-Star Customer Service (平裝) epub 下載 mobi 下載 pdf 下載 txt 電子書下載 2024

Five-Star Customer Service (平裝) pdf epub mobi txt 電子書下載 2024

圖書描述

"A person with a good attitude and a modicum of talent can be coached and molded into just about anything in this life. That certainly goes double for customer service. Often, the right people aren't currently providing a high enough level of service simply because they haven't been exposed to it in their lives, and so they don't realize a new plateau even exists. My job, in large part, is to open people's eyes to their five-star potential, give them the tools they need to get there, and then get out of their way." - Ted Coine Written in an easy-to-read, conversational style, full of real-world examples and thought-provoking discussion topics, Five-Star Customer Service is a must-read for anyone who works with the public - and even for those who don't! www.coinetraining.com

Five-Star Customer Service (平裝) 下載 mobi epub pdf txt 電子書