Experience Design pdf epub mobi txt 電子書 下載 2024


Experience Design

簡體網頁||繁體網頁
Patrick Newbery
John Wiley & Sons
2013-10-8
240
GBP 24.99
Paperback
9781118609637

圖書標籤: 用戶體驗  ExperienceDesign   


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发表于2024-11-22

Experience Design epub 下載 mobi 下載 pdf 下載 txt 電子書 下載 2024

Experience Design epub 下載 mobi 下載 pdf 下載 txt 電子書 下載 2024

Experience Design pdf epub mobi txt 電子書 下載 2024



圖書描述

Bridge the gap between business and design to improve the customer experience Businesses thrive when they can engage customers. And, while many companies understand that design is a powerful tool for engagement, they do not have the vocabulary, tools, and processes that are required to enable design to make a difference. Experience Design bridges the gap between business and design, explaining how the quality of customer experience is the key to unlocking greater engagement and higher customer lifetime value. The book teaches businesses how to think about design as a process, and how this process can be used to create a better quality of experience across the entire customer journey. Experience Design also serves as a reference tool for both designers and business leaders to help teams collaborate more effectively and to help keep focus on the quality of the experiences that are put in front of customers. Explains how to use experience-centric design for better customer engagement Offers a framework for thinking and talking about "experience design," from a company and customer perspective Authors Patrick Newbery and Kevin Farnham are Chief Strategy Officer and CEO of Method respectively, a design company that solves business challenges through design thinking to create products, services, and experiences Improve the quality of the experiences customers have with your company and watch engagement soar.

Experience Design 下載 mobi epub pdf txt 電子書

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Experience Design pdf epub mobi txt 電子書 下載
想要找書就要到 小哈圖書下載中心
立刻按 ctrl+D收藏本頁
你會得到大驚喜!!

用戶評價

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frameworks and tools : brand , product/service , customer journey

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frameworks and tools : brand , product/service , customer journey

評分

frameworks and tools : brand , product/service , customer journey

評分

frameworks and tools : brand , product/service , customer journey

評分

frameworks and tools : brand , product/service , customer journey

讀後感

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