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发表于2024-11-13
Six Sigma for Transactions and Service (Six Sigma Operational Methods) pdf epub mobi txt 电子书 下载 2024
Many of the Six Sigma methods successfully used in manufacturing are now being utilised in the transactional and service sectors. However, business-specific issues such as customer billing, order processing, and call center management require a modified set of problem-solving and analytical tools. This resource addresses those differences and provides a roadmap for implementing "customer-centric" Six Sigma.
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Six Sigma for Transactions and Service (Six Sigma Operational Methods) pdf epub mobi txt 电子书 下载 2024